BSOD after inserting new USB flash drive


  1. Posts : 3
    Windows 7 Home Premium SP1 64 bit
       #1

    BSOD after inserting new USB flash drive


    I bought 2 brand new Kingston DataTraveler 8GB USB 3.0 flash drives. The same thing happens with both of them:

    I insert the drive into ANY of my 4 usb ports, the computer plays the sound indicating it recognizes a new piece of hardware, the driver install popup appears in the system tray, and then the computer goes to BSOD.

    When I reboot the computer (with the drive still inserted), it appears in Device Manager as Kingston 8GB etc., but does not ever appear in Disk Management (i.e. I can't see it to initialize or format it) and it does not ever appear in My Computer.

    Pleas help!

    Windows 7 SP1 Home Premium 64 Bit on an HP 4530s.
      My Computer


  2. Posts : 3
    Windows 7 Home Premium SP1 64 bit
    Thread Starter
       #2

    Just to add, I plugged in a new blu-ray player/writer today, no BSOD.
      My Computer


  3. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #3
      My Computer


  4. Posts : 3
    Windows 7 Home Premium SP1 64 bit
    Thread Starter
       #4

    Thanks for suggesting minitool partition wizard. Unfortunately, my usb flash drive doesn't show up in the minitool partition wizard. The flash drive does show up in device manager after the computer restarts following the BSOD. It shows up in device manager but not in disk management or minitool partition wizard. When I try to update the driver in device manager, it says the driver is up to date. When I uninstall the device in device manager, unplug and replug it in, the BSOD returns, every time.

    I ran AVG virus scan, BSOD still occurs.
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #5

    Ok mate try these

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    https://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary

    http://www.superantispyware.com/

    http://www.malwarebytes.org/products/malwarebytes_free/

    http://www.bleepingcomputer.com/download/adwcleaner/

    download from bleeping computer – delete any rubbishthese find.

    You can also look for the drive on diskpart and format it see this
    Partition or Volume - Create New (especially option 2)
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #6

    Hi There,

    Your most recent dump is from April, so I'm not sure how relevant it is to this issue, but these two drivers,

    Code:
    Unable to load image \SystemRoot\System32\Drivers\MfeEpePc.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for MfeEpePc.sys
    *** ERROR: Module load completed but symbols could not be loaded for MfeEpePc.sys
     MfeEpePc+0x88af
    Code:
    Unable to load image \SystemRoot\System32\Drivers\MfeEpeOpal.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for MfeEpeOpal.sys
    *** ERROR: Module load completed but symbols could not be loaded for MfeEpeOpal.sys
     MfeEpeOpal+0xc820
    Are the same two drivers being flagged in another recent thread with issues inserting flash drives.

    Also coincidentally, it is an HP Probook with this program installed,

    Code:
    MfeEpePcMonitor	"c:\program files\hewlett-packard\drive encryption\epepcmonitor.exe"	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Those are McAfee drivers above but they are related to Endpoint Encryption software which happens to be what HP is using in that program listed above. Part of the HP Tools.

    I think it's worth trying an uninstall of that software or at the very least removing it from your startup programs,

    Startup Programs - Change

    There are quite a few startup programs starting with windows, you would really benefit from thinning that down to as few as possible.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:50.
Find Us