7 Ultimate freeze on boot


  1. Posts : 5
    Vista/7
       #1

    7 Ultimate freeze on boot


    I installed ultimate on my girlfriends gateway laptop about 2 weeks ago. It was a clean install. The machine had vista but she wanted a fresh start. It has 4 gigs of ram, and I think 320g hdd. Not sure of exact model number or what processor but I will know after class. She has been having an issue ever since the install that it freezes during boot but only intermittently. If it does it can be powered down and turned back on and a message comes up with two choices, one tries a startup repair which fails and the other deletes something and then the machine works fine. Sorry about the lack of info, I will try to get the exact details of message and choices so I can post. I will also get exact model numbers for everything. This issue of ultimate is the microsoft nfr from the expert zone if that means anything. Thanks in advance for any ideas
      My Computer


  2. Posts : 833
    Windows 7 x64 HP, Windows 7 HP, Windows 7 Ult
       #2

    Welcome to Seven Forums, 24x24.

    You might want to check and ensure that the machine has the latest drivers for the motherboard components.

    Look forward to your follow-up with the detailed info.
      My Computer


  3. Posts : 5
    Vista/7
    Thread Starter
       #3

    The laptop is a gateway m-1617.
    The error is not bsod but just a black screen that reads:

    The last attempt to resume the system from its previous location failed. Attempt to resume again.

    Continue with system resume

    Delete restoration data and proceed to system boot menu

    Continuing only allows for a constant black screen with a flashing cusor and no optional user control with the interface with the machine while deleting allows the boot process to continue and logon is allowed but then it will freeze then reboot and machine is ok most of the time.

    I checked the smbios and it is version 2.4.

    Any ideas?
      My Computer

  4.   My Computers


  5. Posts : 15
    Windows 7 Ultimate and Windows Vista Ultimate
       #5

    does it happen to say "starting windows"? If so that is my exact same issue.
      My Computer


  6. Posts : 5
    Vista/7
    Thread Starter
       #6

    Yeah it says starting windows and it gets shut down properly prior to this happening so it isn't a bad shutdown
      My Computer


  7. Posts : 15
    Windows 7 Ultimate and Windows Vista Ultimate
       #7

    Try updating your bios. I did it and it got rid of my "starting windows" issue. If it is your first time updating bios check out the MB manufactures website. Otherwise if it is a HP or Toshiba ect. check their site. (Just realized you tried bios already....)

    Another thing I did was download my chipset drivers. (for my Intel I7 920) (try seeing if you have any chipset drivers) (give this a go)

    If you have any questions I can try to help. I am new to this stuff but I did find my answer.
    Last edited by Regun; 01 Nov 2009 at 23:37. Reason: bolded my edits ^_^
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:47.
Find Us