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Windows 7: Unknown BSOD causes laptop to freeze, sometimes horizontal BSOD

17 Sep 2014   #21

Windows 7 home premium 64-bit

Hi, it has been a while since I've last posted, but for an update. I have corresponded with Cyberpower people, and they were no help to me. I still have BSODs and I really don't know what to do. The biggest problem I have is identifying the BSOD. Whenever I have them, I have screen tears as shown in the previous posts, and it restarts. I try to get a kernel dump file, but there isn't any recent dumps. I tried using programs like Slim driver to update corrupted drivers, but still no luck with that. I tried using CCleaner to clean up unused files, still no luck.
I seriously don't know what to do. Let me know what kind of files you need, and I'll do my best to get them to you all.

My System SpecsSystem Spec
17 Sep 2014   #22

Windows 7 home premium 64-bit

I've been very busy with school, but I'll try to post as often as I can.
thank you,
My System SpecsSystem Spec

 Unknown BSOD causes laptop to freeze, sometimes horizontal BSOD

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