Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Random BSODs when watching videos

11 Jul 2014   #1

Windows 7 Home Premium 32bit
Random BSODs when watching videos


I have been experiencing random BSODs when watching videos (video files or on YouTube). However I have no problems when I play games on my PC. It can take several restarts for the PC to be able to boot up normally.

On a side note, my PC is making random whirring noises as well. I've tried opening the case to locate the source of the noise but to no avail.
Secondly, my PC used to have 4GB of RAM (2 x 2GB). Whenever I try to power on my PC, there is no power to the peripherals such as the keyboard, mouse and the monitor has no display. It only works when I remove one of the RAM sticks.

Is my PC failing?

Thanks for your help

My System SpecsSystem Spec
11 Jul 2014   #2

Windows 10

Welcome daldrome .

I would like to start with testing the RAM, in the following manner.

Testing the RAM:

Quote   Quote: Originally Posted by koolkat77 View Post
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
When done with the testing procedure take a picture and upload it here.

This will help you to determine where the issue is origination from (if any):
Quote   Quote: Originally Posted by Arc View Post
First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:
It is a RAM, a bad RAM.

But if you have got a result like that:
It is a motherboard issue. The particular slot is bad.
My System SpecsSystem Spec
11 Jul 2014   #3

Windows 7 Home Premium 32bit

Thank you YoYo155. I've just tried switching around the RAMs and the slots and here are my results:

RAM 1 in Slot 1 Only - PC Starts
RAM 1 in Slot 2 Only - PC Starts
RAM 2 in Slot 1 Only - Does not start
RAM 2 in Slot 2 Only - Does not start
RAM 1 in Slot 1 and RAM 2 in Slot 2 - Does not start
RAM 2 in Slot 1 and RAM 1 in Slot 2 - Does not start

I have begun MEMtest with RAM 1 in slot 1 as it appears that RAM 2 is not functioning.
Here are the pictures
My System SpecsSystem Spec

14 Jul 2014   #4

Windows 7 Home Premium 32bit

Updated my previous post with the test results
My System SpecsSystem Spec
15 Jul 2014   #5

Windows 10

I believe we have found the cause, do you?
My System SpecsSystem Spec

 Random BSODs when watching videos

Thread Tools

Similar help and support threads
Thread Forum
Random BSOD while watching videos
Hello everyone. I am brand new to this forum and hoping someone can shed some light on my bsod video problem. This happens randomly while watching movies on on Firefox 15, and more recently while watching one on WMP. If there is any other information that you need, I will happily...
BSOD Help and Support
BSODs when watching streaming full screen videos and closing Civ5
Hi I seem to be getting frequent BSODs when streaming videos on youtube or when using other streaming video players if I have them fullscreen. In addition, when I close the game Civilization 5 my computer will often crash to a BSOD. When I checked bluescreenview there was only one minidump...
BSOD Help and Support
BSOD at random times, mainly when watching videos
I haven't noticed a exact pattern yet, it happens most when watching videos and movies, or when playing games. But it has happened at other random times. Zip. attached. Basic Info: Windows 7 home premium 64bit Original OS is the same. Laptop is ASUS K52F I've had this laptop for 13...
BSOD Help and Support
Random BSODs, While Idle/Gaming/Watching Videos
I have been getting many different stop codes for all of these crashes, and only can recall two at the moment. 'IQRL_NOT_LESS_OR_EQUAL' seems to be a common one, and others have been caused by win32k.sys or usbstor.sys. Attached are my dump files. Windows 7 Professional x64 Fresh install...
BSOD Help and Support
All sort of BSODs when watching streaming videos
Hi, I recently had lots of bsod. At the beginning, it was only when I was playing Deus Ex so I supposed it was because of the graphic card that was too hot, but it's now happening for no reason. Actually, the last ones I got happened when I was just watching streaming videos. On Vimeo I think,...
BSOD Help and Support
Random BSODs whilst gaming and watching videos
Things either freeze up or the audio studders. Both cases are a royal pain to deal with. Comp is a custom build and I've even resorted to reformatting several weeks ago. Just got done finishing running memtest and it said I passed..could one of you fabulous wizards assist?
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:29.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App