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Windows 7: BSOD on start up with different errors each time

12 Jul 2014   #1

Windows 7
BSOD on start up with different errors each time

So I have an iMac (boo hiss) that is around 4 months old. I have been getting BSODs on start up for a couple of months now in Windows 8.1 originally. I figured it was a bad driver that isn't compatible with 8.1 so I downgraded to 7. It worked fine for the first few reboots. I fear that a driver may be the cause, but apple supply the drivers for the motherboard etc. I have only installed one driver on top of the basics installed by the apple wizard which was for a razor naga mouse. I am getting various errors on the BSODs including kernel panics, NTFS errors, random .sys file errors.

I had noticed one of the sys files was indeed related to my razor mouse "rzfilter.sys" so I have downgraded from razor synapse 2.0 which is known to cause problems, and installed an older more lightweight driver for the mouse.

I have tried booting with nothing but my keyboard connected which doesn't have a driver and it still BSODs.

I fear it may be a memory problem too and haven't ran memtest yet as I'm busy with work. I have 32gb of memory in the system that I installed myself, although that was from day 1 and problems didn't start occurring till around a month after I had the system.

I am not sure how the memory.dmp works but from an iOS developers point of view you'd need my symbols to desymbolocate the crash log? I have installed the windebug program from the windows sdk package and opened the memory.dmp file. Here's what I get:

Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*
Symbol search path is: SRV*C:\Windows\symbol_cache*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02c59000 PsLoadedModuleList = 0xfffff800`02e9ee90
Debug session time: Sat Jul 12 10:34:22.314 2014 (UTC + 1:00)
System Uptime: 0 days 0:00:16.110
Loading Kernel Symbols
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details
Loading unloaded module list
The context is partially valid. Only x86 user-mode context is available.
The wow64exts extension must be loaded to access 32-bit state.
.load wow64exts will do this if you haven't loaded it already.
* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 24, {c08a5, 0, 0, 0}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
16.3: kd:x86> !analyze -v
* *
* Bugcheck Analysis *
* *
If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
Arg1: 00000000000c08a5
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
LAST_CONTROL_TRANSFER: from 0000000000000000 to 0000000000000000
00000000 00000000 00000000 00000000 00000000 0x0
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
FAILURE_ID_HASH_STRING: km:invalid_kernel_context
FAILURE_ID_HASH: {ef5f68ed-c19c-e34b-48ec-8a37cd6f3937}
Followup: MachineOwner

I have also ran your exe file and attached the included logs.

My System SpecsSystem Spec
12 Jul 2014   #2

Windows 7

Update: adding a new dmp file as it happened again. This time during system use and not on start up.
My System SpecsSystem Spec
15 Jul 2014   #3

Windows 7

Still getting this, and it is doing it around 5 minutes after waking from sleep too (I had been trying to put it to sleep to avoid the problems at start up)
My System SpecsSystem Spec


 BSOD on start up with different errors each time

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