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#1
BSOD on start up with different errors each time
So I have an iMac (boo hiss) that is around 4 months old. I have been getting BSODs on start up for a couple of months now in Windows 8.1 originally. I figured it was a bad driver that isn't compatible with 8.1 so I downgraded to 7. It worked fine for the first few reboots. I fear that a driver may be the cause, but apple supply the drivers for the motherboard etc. I have only installed one driver on top of the basics installed by the apple wizard which was for a razor naga mouse. I am getting various errors on the BSODs including kernel panics, NTFS errors, random .sys file errors.
I had noticed one of the sys files was indeed related to my razor mouse "rzfilter.sys" so I have downgraded from razor synapse 2.0 which is known to cause problems, and installed an older more lightweight driver for the mouse.
I have tried booting with nothing but my keyboard connected which doesn't have a driver and it still BSODs.
I fear it may be a memory problem too and haven't ran memtest yet as I'm busy with work. I have 32gb of memory in the system that I installed myself, although that was from day 1 and problems didn't start occurring till around a month after I had the system.
I am not sure how the memory.dmp works but from an iOS developers point of view you'd need my symbols to desymbolocate the crash log? I have installed the windebug program from the windows sdk package and opened the memory.dmp file. Here's what I get:
Code:Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\MEMORY.DMP] Kernel Summary Dump File: Only kernel address space is available ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850 Machine Name: Kernel base = 0xfffff800`02c59000 PsLoadedModuleList = 0xfffff800`02e9ee90 Debug session time: Sat Jul 12 10:34:22.314 2014 (UTC + 1:00) System Uptime: 0 days 0:00:16.110 Loading Kernel Symbols ............................................................... ................................................................ ................................. Loading User Symbols PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details Loading unloaded module list ....... The context is partially valid. Only x86 user-mode context is available. The wow64exts extension must be loaded to access 32-bit state. .load wow64exts will do this if you haven't loaded it already. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 24, {c08a5, 0, 0, 0} Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE ) Followup: MachineOwner --------- 16.3: kd:x86> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* NTFS_FILE_SYSTEM (24) If you see NtfsExceptionFilter on the stack then the 2nd and 3rd parameters are the exception record and context record. Do a .cxr on the 3rd parameter and then kb to obtain a more informative stack trace. Arguments: Arg1: 00000000000c08a5 Arg2: 0000000000000000 Arg3: 0000000000000000 Arg4: 0000000000000000 Debugging Details: ------------------ DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0x24 CURRENT_IRQL: 0 ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre LAST_CONTROL_TRANSFER: from 0000000000000000 to 0000000000000000 STACK_TEXT: 00000000 00000000 00000000 00000000 00000000 0x0 STACK_COMMAND: kb SYMBOL_NAME: ANALYSIS_INCONCLUSIVE FOLLOWUP_NAME: MachineOwner MODULE_NAME: Unknown_Module IMAGE_NAME: Unknown_Image DEBUG_FLR_IMAGE_TIMESTAMP: 0 IMAGE_VERSION: BUCKET_ID: INVALID_KERNEL_CONTEXT FAILURE_BUCKET_ID: INVALID_KERNEL_CONTEXT ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:invalid_kernel_context FAILURE_ID_HASH: {ef5f68ed-c19c-e34b-48ec-8a37cd6f3937} Followup: MachineOwner ---------
I have also ran your exe file and attached the included logs.
Last edited by Brink; 12 Jul 2014 at 10:09. Reason: code box