BSOD on start up with different errors each time


  1. Posts : 3
    Windows 7
       #1

    BSOD on start up with different errors each time


    So I have an iMac (boo hiss) that is around 4 months old. I have been getting BSODs on start up for a couple of months now in Windows 8.1 originally. I figured it was a bad driver that isn't compatible with 8.1 so I downgraded to 7. It worked fine for the first few reboots. I fear that a driver may be the cause, but apple supply the drivers for the motherboard etc. I have only installed one driver on top of the basics installed by the apple wizard which was for a razor naga mouse. I am getting various errors on the BSODs including kernel panics, NTFS errors, random .sys file errors.

    I had noticed one of the sys files was indeed related to my razor mouse "rzfilter.sys" so I have downgraded from razor synapse 2.0 which is known to cause problems, and installed an older more lightweight driver for the mouse.

    I have tried booting with nothing but my keyboard connected which doesn't have a driver and it still BSODs.

    I fear it may be a memory problem too and haven't ran memtest yet as I'm busy with work. I have 32gb of memory in the system that I installed myself, although that was from day 1 and problems didn't start occurring till around a month after I had the system.

    I am not sure how the memory.dmp works but from an iOS developers point of view you'd need my symbols to desymbolocate the crash log? I have installed the windebug program from the windows sdk package and opened the memory.dmp file. Here's what I get:


    Code:
     
    Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
     
     
    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available
     
     
    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0xfffff800`02c59000 PsLoadedModuleList = 0xfffff800`02e9ee90
    Debug session time: Sat Jul 12 10:34:22.314 2014 (UTC + 1:00)
    System Uptime: 0 days 0:00:16.110
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................................
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details
    Loading unloaded module list
    .......
    The context is partially valid. Only x86 user-mode context is available.
    The wow64exts extension must be loaded to access 32-bit state.
    .load wow64exts will do this if you haven't loaded it already.
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
     
    Use !analyze -v to get detailed debugging information.
     
    BugCheck 24, {c08a5, 0, 0, 0}
     
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
     
    Followup: MachineOwner
    ---------
     
    16.3: kd:x86> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
     
    NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
    Arguments:
    Arg1: 00000000000c08a5
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
     
    Debugging Details:
    ------------------
     
     
    DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
     
    BUGCHECK_STR: 0x24
     
    CURRENT_IRQL: 0
     
    ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
     
    LAST_CONTROL_TRANSFER: from 0000000000000000 to 0000000000000000
     
    STACK_TEXT: 
    00000000 00000000 00000000 00000000 00000000 0x0
     
     
    STACK_COMMAND: kb
     
    SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
     
    FOLLOWUP_NAME: MachineOwner
     
    MODULE_NAME: Unknown_Module
     
    IMAGE_NAME: Unknown_Image
     
    DEBUG_FLR_IMAGE_TIMESTAMP: 0
     
    IMAGE_VERSION: 
     
    BUCKET_ID: INVALID_KERNEL_CONTEXT
     
    FAILURE_BUCKET_ID: INVALID_KERNEL_CONTEXT
     
    ANALYSIS_SOURCE: KM
     
    FAILURE_ID_HASH_STRING: km:invalid_kernel_context
     
    FAILURE_ID_HASH: {ef5f68ed-c19c-e34b-48ec-8a37cd6f3937}
     
    Followup: MachineOwner
    ---------

    I have also ran your exe file and attached the included logs.
    Last edited by Brink; 12 Jul 2014 at 10:09. Reason: code box
      My Computer


  2. Posts : 3
    Windows 7
    Thread Starter
       #2

    Update: adding a new dmp file as it happened again. This time during system use and not on start up.
      My Computer


  3. Posts : 3
    Windows 7
    Thread Starter
       #3

    Still getting this, and it is doing it around 5 minutes after waking from sleep too (I had been trying to put it to sleep to avoid the problems at start up)
      My Computer


 

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