BSOD For the first time...


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    BSOD For the first time...


    Happend while playing a game. I did windows update today and one of the updates failed, i was thinking thats what caused it.. any help would be great thanks...
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the forum Benjameanos,

    Pretty straight forward, you need to remove AVG;

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\admin\Downloads\BENJY-PC-Sat_07_12_2014_200624_76\071214-29234-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Machine Name:
    Kernel base = 0xfffff800`03050000 PsLoadedModuleList = 0xfffff800`032936d0
    Debug session time: Sun Jul 13 08:07:32.267 2014 (UTC + 6:00)
    System Uptime: 0 days 9:08:48.031
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................
    Loading User Symbols
    Loading unloaded module list
    ...........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 44, {fffffa800c8bfdb0, 1d7b, 0, 0}
    
    *** WARNING: Unable to verify timestamp for avgtdia.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys
    Probably caused by : mrxsmb.sys ( mrxsmb!RxCeCompleteConnectRequest+367 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MULTIPLE_IRP_COMPLETE_REQUESTS (44)
    A driver has requested that an IRP be completed (IoCompleteRequest()), but
    the packet has already been completed.  This is a tough bug to find because
    the easiest case, a driver actually attempted to complete its own packet
    twice, is generally not what happened.  Rather, two separate drivers each
    believe that they own the packet, and each attempts to complete it.  The
    first actually works, and the second fails.  Tracking down which drivers
    in the system actually did this is difficult, generally because the trails
    of the first driver have been covered by the second.  However, the driver
    stack for the current request can be found by examining the DeviceObject
    fields in each of the stack locations.
    Arguments:
    Arg1: fffffa800c8bfdb0, Address of the IRP
    Arg2: 0000000000001d7b
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    IRP_ADDRESS:  fffffa800c8bfdb0
    
    FOLLOWUP_IP: 
    mrxsmb!RxCeCompleteConnectRequest+367
    fffff880`0416c7c7 33d2            xor     edx,edx
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x44
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff800030717fc to fffff800030c5bc0
    
    STACK_TEXT:  
    fffff880`0dcc0fc8 fffff800`030717fc : 00000000`00000044 fffffa80`0c8bfdb0 00000000`00001d7b 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0dcc0fd0 fffff880`0416c7c7 : fffffa80`0f914b80 fffffa80`0f914b80 fffffa80`11fc72b0 fffffa80`0f914b80 : nt! ?? ::FNODOBFM::`string'+0x31cdc
    fffff880`0dcc1010 fffff880`0416e49e : fffffa80`0f433700 00000000`00000702 fffffa80`0cd40448 fffff880`00000000 : mrxsmb!RxCeCompleteConnectRequest+0x367
    fffff880`0dcc1090 fffff880`0416e37c : 00000000`00000000 fffffa80`0cd40448 fffff880`63437852 00000000`00000706 : mrxsmb!SmbWskAsynchronousConnectCompletionWorker+0x106
    fffff880`0dcc1130 fffff800`030c95d1 : fffffa80`0f17eb33 fffffa80`0d8ca9f0 00000000`00000000 fffff880`0dcc1178 : mrxsmb!SmbWskAsynchronousConnectCompletion+0xb8
    fffff880`0dcc1180 fffff880`03e059b5 : 00000000`00000000 00000000`00000002 fffffa80`0f17ea60 00000000`00000000 : nt!IopfCompleteRequest+0x341
    fffff880`0dcc1270 fffff880`03e6eb2e : 00000000`00000003 00000000`00000000 fffffa80`0fd75710 00000000`00000000 : afd!WskProTLConnectComplete+0x105
    fffff880`0dcc1330 fffff880`03e6ec5b : fffffa80`0fb5dc10 00000000`00000003 00000000`00000000 00000000`00000000 : afd!WskTdiConnectFinish+0x3e
    fffff880`0dcc1360 fffff800`030c95d1 : fffffa80`0ce0db4b 00000000`00000000 00000000`00000000 00000000`e0000001 : afd!WskTdiCOMPConnect+0x1b
    fffff880`0dcc1390 fffff880`03f46365 : fffffa80`0cca2010 fffff880`03f10502 00000000`00000014 00000000`00000000 : nt!IopfCompleteRequest+0x341
    fffff880`0dcc1480 fffffa80`0cca2010 : fffff880`03f10502 00000000`00000014 00000000`00000000 fffffa80`0f25f313 : avgtdia+0x9365
    fffff880`0dcc1488 fffff880`03f10502 : 00000000`00000014 00000000`00000000 fffffa80`0f25f313 fffff800`030c95d1 : 0xfffffa80`0cca2010
    fffff880`0dcc1490 00000000`00000014 : 00000000`00000000 fffffa80`0f25f313 fffff800`030c95d1 fffff880`0dcc1680 : tdx! ?? ::FNODOBFM::`string'+0x22
    fffff880`0dcc1498 00000000`00000000 : fffffa80`0f25f313 fffff800`030c95d1 fffff880`0dcc1680 00000000`00000030 : 0x14
    
    
    STACK_COMMAND:  kb
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  mrxsmb!RxCeCompleteConnectRequest+367
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: mrxsmb
    
    IMAGE_NAME:  mrxsmb.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4db78226
    
    FAILURE_BUCKET_ID:  X64_0x44_mrxsmb!RxCeCompleteConnectRequest+367
    
    BUCKET_ID:  X64_0x44_mrxsmb!RxCeCompleteConnectRequest+367
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm mrxsmb
    start             end                 module name
    fffff880`04164000 fffff880`04191000   mrxsmb     (pdb symbols)          c:\symbols\mrxsmb.pdb\F2AF218C70AA47C5BBEF9D82E48EA8D82\mrxsmb.pdb
        Loaded symbol image file: mrxsmb.sys
        Mapped memory image file: c:\symbols\mrxsmb.sys\4DB782262d000\mrxsmb.sys
        Image path: \SystemRoot\system32\DRIVERS\mrxsmb.sys
        Image name: mrxsmb.sys
        Timestamp:        Wed Apr 27 08:40:38 2011 (4DB78226)
        CheckSum:         00030225
        ImageSize:        0002D000
        File version:     6.1.7601.17605
        Product version:  6.1.7601.17605
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     MRxSmb.sys
        OriginalFilename: MRXSMB.Sys
        ProductVersion:   6.1.7601.17605
        FileVersion:      6.1.7601.17605 (win7sp1_gdr.110426-1503)
        FileDescription:  Windows NT SMB Minirdr
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
    compared to other antivirus or internet security software. It is free and lightweight:-

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


    Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-
    Perform a Clean boot:

    Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

    Run Disk Check on your Hard Drive for file system errors and bad sectors on it:

    Good luck.
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    What anti virus should i get? this one always seemed to work great for me
      My Computer


  4. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Antivirus?


    What anti virus should i get? this one always seemed to work great for me
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Microsoft Security Essentials for the time being.
      My Computer


 

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