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Windows 7: BSOD - Screen flickers and then Shuts Down, error 0x000000f4

14 Jul 2014   #1

BSOD - Screen flickers and then Shuts Down, error 0x000000f4

Hi Guys,

I've had an incredibly long day today trying to fix this issue for a laptop user. They get a blue screen of death after the screen flickers for a short while.

The error report below was created on BlueScreenView, please have a look. I've installed updates, checked graphical drivers and also re-installed the anti-virus software.

Dump File : 071414-14539-01.dmp
Crash Time : 14/07/2014 10:46:47
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`06db1b30
Parameter 3 : fffffa80`06db1e10
Parameter 4 : fffff800`033e3270
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071414-14539-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,528
Dump File Time : 14/07/2014 10:47:36

The issue hasn't appeared since, but the user will let me know if it happens again.

Anyone know what could be a cause of this?

Thank you very much!

My System SpecsSystem Spec
15 Jul 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi ElliotHarrison.

Click on the button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
16 Jul 2014   #3


Hi Arc,

Thanks for the reply. I'll go ahead and do that once I get access to the users PC again.

My System SpecsSystem Spec


 BSOD - Screen flickers and then Shuts Down, error 0x000000f4

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