BSOD and computer shutdown unexpectedly


  1. K21
    Posts : 6
    Windows 7 Home Premium 64 bit
       #1

    BSOD and computer shutdown unexpectedly


    Hi,

    I recently changed my keyboard because my computer used to shutdown unexpectedly when pressing the Ctrl key. It was working fine until today when I received a BSOD.

    Can you please help check and advise what could be causing this issue again?

    Many thanks for your help.
      My Computer


  2. K21
    Posts : 6
    Windows 7 Home Premium 64 bit
    Thread Starter
       #2

    It is a Dell Inspiron N4050
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Hi K21.

    Do you have windows update KB2670838 installed? If so, uninstall it and see how it goes.

    Windows Update - Uninstall an Update

    Let us know how it goes.
    __________________________________________
    Code:
    BugCheck 50, {fffff8812fdcc360, 0, fffff8800599ca18, 5}
    
    *** WARNING: Unable to verify timestamp for igdpmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdpmd64.sys
    
    Could not read faulting driver name
    Probably caused by : igdpmd64.sys ( igdpmd64+15aa18 )
    
    Followup: MachineOwner
    ---------
      My Computer


 

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