Random BSOD.....


  1. Posts : 143
    Windows 7 Ultimate Edition, 64 Bit Build 7600
       #1

    Random BSOD.....


    Good day guys!

    There are times that a random BSOD happens to my laptop running Windows 7 x64bit and I don't know why. So I want to seek your help to diagnose and solve it. My laptop currently has a dual boot OS comprising of Windows Vista and Win7 so I wonder if that's where the problem is coming from..can you help me guys? Thanks in advance!

    Here's the debug files:

    Attachment 325918
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    OKay so i have had a look at your DMP files and it is quite interesting:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fc0001e158, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc0000185, error status (normally i/o status code)
    Arg3: 0000000030ce1860, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff80003c2bc50, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    
    Debugging Details:
    ------------------
    
    
    ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c0000185
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) x86fre
    Code:
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fc806170c0, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc0000185, error status (normally i/o status code)
    Arg3: 000000001f9cb880, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff900c2e18ff8, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    
    Debugging Details:
    ------------------
    
    
    ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c0000185
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  dwm.exe
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) x86fre
    As we can see both of the DMP Files are pointing toward some form of memory corruption.

    STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR

    Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack.

    Open an elevated command prompt and enter: CHKDSK C: /F /R then press ENTER to repair corrupt sectors, if there are any.
    NOTE!!: The root drive has to be C: and the command may schedule a task at the system startup, if it does, then press Y to schedule a task and restart the computer to perform chkdsk.
    Once chkdsk completes, boot to the desktop. You can check the log of chkdsk by going to Event Viewer >> Windows Logs >> Application. Under the Source column locate Wininit entries.
    Run Memtest86+ overnight, after your computer has been off for about an hour . Let it run for at least 7 passes / 6-8 hours. If errors appear you can stop that particular test.
    Note!! Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Test RAM sticks individually. When you find a good one then test it in all slots. Post back with the results.
    RAM - Test with Memtest86+
      My Computer


  3. Posts : 143
    Windows 7 Ultimate Edition, 64 Bit Build 7600
    Thread Starter
       #3

    Thanks for the input HarriePateman, will do this tonight and post the results/outcome when it's finished. Thank you.
      My Computer


  4. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #4

    No worries.
      My Computer


 

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