BSOD with browser games

stniaSxuaeG · 18 Jul 2014

I keep getting the BSOD when I'm playing flash browser games. I had this issue before, and I updated by video driver, which helped. However, now it keeps happening again.

Thanks!

Golden · 18 Jul 2014

Code:

fffff880`08118128  fffff880`05a8818fUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x5318f

1: kd> lmvm igdkmd64
start             end                 module name
fffff880`05a35000 fffff880`065ed5c0   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Wed Aug 10 01:01:55 2011 (4E4152EB)
    CheckSum:         00BB861A
    ImageSize:        00BB85C0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The problems are due to the outdated Intel Graphics driver.....run Windows Update, and see if an updated driver is available. If so, install it.

stniaSxuaeG · 19 Jul 2014

I found the upgraded graphics driver from Intel. I installed it, and it still seems to be happening. Any other ideas?

Golden · 19 Jul 2014

Whenever you get a new BSOD, always upload the latest .dmp file by running the BSOD tool again. Without these files it is impossible to diagnose the problem.

stniaSxuaeG · 21 Jul 2014

Here are my newest .dmp files. BSOD happened twice today again, both while playing browser games.

Thanks a lot for the help!

Golden · 25 Jul 2014

Please try an updated driver:
https://downloadcenter.intel.com/Sea...19&ProdId=3319