BSOD while computer was idle


  1. Posts : 4
    Win 7 Home Premium 64
       #1

    BSOD while computer was idle


    These BSODs just started happening in the last day or so. First one I was playing Minecraft when it happened, then second one was today while I was out and the computer was idling. I have not taken any corrective steps at this time, other than to download Blue Screen Viewer. Included is the SF diagnostic Tool report. Any help is greatly appreciated.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi vincentdb82.

    Can you update the intel HD Graphics driver? Use the Intel Driver Update Utility and see if it suggests anything.

    Also test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Let us know the results.
    ____________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {0, 2, 0, fffff800030d7e52}
    
    Probably caused by : dxgmms1.sys ( dxgmms1!VidMmiProcessTerminationCommand+5f )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800030d7e52, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003309100
    GetUlongFromAddress: unable to read from fffff800033091c0
     0000000000000000 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!KiSignalSynchronizationObject+42
    fffff800`030d7e52 488b3f          mov     rdi,qword ptr [rdi]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    TRAP_FRAME:  fffff88005b309c0 -- (.trap 0xfffff88005b309c0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=fffff8000324ce80
    rdx=fffffa800451e540 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800030d7e52 rsp=fffff88005b30b50 rbp=0000000000000000
     r8=0000000000000000  r9=fffffa80084b1c40 r10=fffffa80084b1c40
    r11=fffff88005b30be0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz ac po cy
    nt!KiSignalSynchronizationObject+0x42:
    fffff800`030d7e52 488b3f          mov     rdi,qword ptr [rdi] ds:00000000`00000000=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800030d1169 to fffff800030d1bc0
    
    STACK_TEXT:  
    fffff880`05b30878 fffff800`030d1169 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`05b30880 fffff800`030cfde0 : 00000000`00000000 00008000`00000000 00000000`00000000 fffffa80`0451e548 : nt!KiBugCheckDispatch+0x69
    fffff880`05b309c0 fffff800`030d7e52 : 00000000`00000000 00000000`00000000 00000000`00000002 fffff800`030d7e12 : nt!KiPageFault+0x260
    fffff880`05b30b50 fffff800`030d6256 : 00000000`00000000 fffff880`04c0b1d8 00000000`00000000 fffffa80`08490010 : nt!KiSignalSynchronizationObject+0x42
    fffff880`05b30ba0 fffff880`04c1b47f : fffffa80`00000000 00000000`00000000 fffffa80`08d9b000 fffff880`05b30c60 : nt!KeSetEvent+0x106
    fffff880`05b30c10 fffff880`04c392e9 : fffffa80`00000000 fffffa80`08490010 00000000`0000000f fffff880`04c3b085 : dxgmms1!VidMmiProcessTerminationCommand+0x5f
    fffff880`05b30c60 fffff880`04c38574 : fffff800`00b96080 fffffa80`046b1010 00000000`00000000 fffffa80`08490010 : dxgmms1!VidSchiSubmitDeviceCommand+0x39
    fffff880`05b30c90 fffff880`04c38012 : 00000000`00018634 fffffa80`0427d4c0 00000000`00000080 fffffa80`08490010 : dxgmms1!VidSchiSubmitQueueCommand+0xb0
    fffff880`05b30cc0 fffff800`0336d73a : 00000000`02a1aabe fffffa80`08121a00 fffffa80`03fc1b30 fffffa80`08121a00 : dxgmms1!VidSchiWorkerThread+0xd6
    fffff880`05b30d00 fffff800`030c28e6 : fffff800`0324ce80 fffffa80`08121a00 fffff800`0325acc0 fffff880`016c2885 : nt!PspSystemThreadStartup+0x5a
    fffff880`05b30d40 00000000`00000000 : fffff880`05b31000 fffff880`05b2b000 fffff880`05b30640 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VidMmiProcessTerminationCommand+5f
    fffff880`04c1b47f 33d2            xor     edx,edx
    
    SYMBOL_STACK_INDEX:  5
    
    SYMBOL_NAME:  dxgmms1!VidMmiProcessTerminationCommand+5f
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5164dc13
    
    IMAGE_VERSION:  6.1.7601.18126
    
    FAILURE_BUCKET_ID:  X64_0xA_dxgmms1!VidMmiProcessTerminationCommand+5f
    
    BUCKET_ID:  X64_0xA_dxgmms1!VidMmiProcessTerminationCommand+5f
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xa_dxgmms1!vidmmiprocessterminationcommand+5f
    
    FAILURE_ID_HASH:  {24a5b05f-0da8-ee02-b6e4-43c87a433b59}
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 4
    Win 7 Home Premium 64
    Thread Starter
       #3

    First off, love the avatar. Second, the update utility did suggest an update for my graphics card. I'll try the memtest before I go bed tonight.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Lol, thanks. :) I also love the avatar!

    Let us know the results, and about any further issue.
      My Computer


  5. Posts : 4
    Win 7 Home Premium 64
    Thread Starter
       #5

    Installed new graphics driver and did a reboot. So far no BSODs -knock on wood-
      My Computer


  6. Posts : 4
    Win 7 Home Premium 64
    Thread Starter
       #6

    And right in the middle of Minecraft got the BSOD again. Gonna try the memtest step next later tonight.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:45.
Find Us