Multiple BSOD, only happened when connecting to internet


  1. Posts : 4
    Jawa Timur
       #1

    Multiple BSOD, only happened when connecting to internet


    this only happened when i connected to internet, everything is OK for a half hour. After that my PC suddenly crashed and got BSOD.

    FYI: i already updated with the correct driver & i installed directx (i think this can be the main problem?)
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi Lapulga27.

    Click on the button below ....



    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 4
    Jawa Timur
    Thread Starter
       #3

    Hi thanks for responding
    here is it
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Hi Lapulga27.

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including BSODs.
    Code:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack and Update Center - Microsoft Windows

    Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    5. Select one Intel device item under it, right click, uninstall.
    6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
    7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

    And the the HDD using Data Lifeguard Diagnostic for Windows. Take both the short test and long test.

    Let us know the results.
      My Computer


  5. Posts : 4
    Jawa Timur
    Thread Starter
       #5

    i have done the test, i think every thing is fine
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Good news.

    Let us know the situation after all the suggestions are taken.
      My Computer


  7. Posts : 4
    Jawa Timur
    Thread Starter
       #7

    i have done SP1 upgrade and i tried to connecting internet, and unfortunately i got BSOD again
    Last edited by Lapulga27; 22 Jul 2014 at 11:10. Reason: completing file
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Two things I want to mention.

    First one, the latest crash dump says it is not SP1 installed yet.
    Code:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    And here comes the second thing, why SP1 is not installed.

    This is a custom build computer with a gigabyte motherboard.
    Code:
    BaseBoardProduct = Z87-D3HP-CF
    But the activation is done using a Dell OEM key.
    Code:
    Product ID:                00426-OEM-8992662-00400
    This key is invalid on all system that is not a Dell OEM computer. In any other place it is an activation hack, a counterfeit installation.

    A counterfeit installation is supposed to throw issues. If you want to have a secured computer, get a valid windows license.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:02.
Find Us