BSOD when playing Hearthstone, probably caused by drivers

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  1. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #11

    As I have written before, I have it all configured right. Here is the actual BSOD: https://www.dropbox.com/s/r1ff2jmyl2...721_184533.jpg
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  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #12

    Have you checked through the link, to make sure?
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  3. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #13

    I have. Even after writing "wmic RECOVEROS get DebugInfoType" in the command prompt it gives me number 3 so that's double-checked minidump write.
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  4. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #14

    Il ask one of the other guys to come take a look at this.
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  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    "Physical memory dump complete." But no dump is collected by either of the programs.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Dont run any sort of disc cleanup program before you upload another zip.

    When you can upload the dumps, Harrie will take a look and will suggest the appropriate steps to you.
      My Computer


  6. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #16

    Arc said:
    "Physical memory dump complete." But no dump is collected by either of the programs.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Dont run any sort of disc cleanup program before you upload another zip.

    When you can upload the dumps, Harrie will take a look and will suggest the appropriate steps to you.
    Thank you arc, I will be more then happy to help :)
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    HarriePateman said:
    Thank you arc, I will be more then happy to help :)
      My Computer


  8. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #18

    Done. Still no dump anywhere This is in the case when BSOD occurs right after I start the system with driver verifier enabled. Could it write the dump file when BSOD occurs with the system running? I'll try to do so...
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  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #19

    Disable driver verifier.

    At first we need to see the normal BSODs. If and only if there is enough reason to enable driver verifier, we will suggest you to enable it.
      My Computer


  10. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #20

    Okay! Hopefully the crash will really be recorded. I'll post a result as soon as I get one :) Thanks for your patience!
      My Computer


 
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