Randomly BSOD when surfing the internet


  1. Posts : 2
    Win 7 x64
       #1

    Randomly BSOD when surfing the internet


    I have rebuilt the machine, I have reseated all components. I am NOT overclocking any hardware and all hardware was purchased brand new and I have had this issue for awhile while surfing the internet. Finally after a year of my wife nagging me I am trying to resolve the issue!

    All Drivers are up to date
    Mobo BIOS has been updated
    Wind 7 x64 installed
    Core i7 3960 cpu
    DX79SI motherboard
    12gb RAM
    GTX 550 TI Video Card

    Dump files are attached dating from May 13th to Aug 8th.

    This happens only when browsing the internet regardless of browser
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi themykel.

    It seems to be a PCIe hardware issue.
    Code:
    BugCheck 124, {4, fffffa800a5818d8, 0, 0}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000004, PCI Express Error
    Arg2: fffffa800a5818d8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    The details shows ....
    Code:
    ===============================================================================
    Common Platform Error Record @ fffffa800a5818d8
    -------------------------------------------------------------------------------
    Record Id     : 01cfb06a4d497768
    Severity      : Fatal (1)
    Length        : 672
    Creator       : Microsoft
    Notify Type   : PCI Express Error
    Timestamp     : 8/5/2014 5:51:06 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : PCI Express
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800a581958
    Section       @ fffffa800a5819e8
    Offset        : 272
    Length        : 208
    Flags         : 0x00000001 Primary
    Severity      : Recoverable
    
    Port Type     : Root Port
    Version       : 1.1
    Command/Status: 0x0010/0x0407
    Device Id     :
      VenId:DevId : 8086:3c04
      Class code  : 030400
      Function No : 0x00
      Device No   : 0x02
      Segment     : 0x0000
      Primary Bus : 0x00
      Second. Bus : 0x00
      Slot        : 0x0000
    Dev. Serial # : 0000000000000000
    Express Capability Information @ fffffa800a581a1c
      Device Caps : 00008001 Role-Based Error Reporting: 1
      Device Ctl  : 0007 ur FE NF CE
      Dev Status  : 0003 ur fe NF CE
       Root Ctl   : 0008 fs nfs cs
    VenId:DevId : 8086:3c04 ==> Xeon E5/Core i7 IIO PCI Express Root Port 2a.

    As you did not supply all the relevant info to us, we cannot see what is the device attached there. But we can see that your motherboard DX79SI has three PCIe X16 slots.
    Apply the PCIe device in another slot. See how it goes. Let us know.
      My Computer


  3. Posts : 2
    Win 7 x64
    Thread Starter
       #3

    Arc, thank you - I did not consider switching the PCI-E slot! I will do that this evening! What is plugged into that slot is the Video Card
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    themykel said:
    What is plugged into that slot is the Video Card
    That is what I guessed. But was not able to say with certainty as the msinfo32.nfo file was not included in the uploaded zip.

    Will wait for the feedback. If the issue continues even after changing the slot, then further actions will be needed.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Any update? Or we should consider this issue as solved?
    Arc said:
    Will wait for the feedback. If the issue continues even after changing the slot, then further actions will be needed.
      My Computer


 

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