Hello all,
I am trying to fix the laptop of my mother, as it started to produce random BSOD, I tried with a fresh install of Win seven 64bits with no successes. I ran a memtest 86+ during almost 3 hours with no errors, and a Prime 95 stress test more than one hour and also no errors or bsod.
I attached the dm log.
Many thanks in advance for your help.
Welcome.
Remove Avast! and install MSE.
Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-
- Microsoft Security Essentials - Free Antivirus for Windows
- Malwarebytes: Removes malware including viruses, spyware, worms and trojans, plus it protects your computer
- Good and Free system security combination.
WarningDo not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Update these drivers to their latest. Specially the display drivers.
Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program: How to Clean Left Over Driver Files with Driver Sweeper
Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-
Run Disk Check on your Hard Drive for file system errors and bad sectors on it:
Upload a screenshot of your hard disk using Crystal Disk Info:
- CrystalDiskInfo - Software - Crystal Dew World
- Screenshots and Files - Upload and Post in Seven Forums
Make scans with the following:
Kaspersky TDSSKiller
ESET online scanner:
Check for heating issues using Speccy or HWMonitor. Upload a screen shot with either of the tools:
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