BSOD Driver Power State Failure 09F

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  1. technick
    Posts : 10
    Colorado
       New #1

    BSOD Driver Power State Failure 09F


    Hi all,
    We have a few Dell XPS 13 models using the Dell USB 3.0 docking stations, and are either freezing and causing a need for reboot, or they're simply BSOD.
    I can't upload the dmp file, but I've tried to view it and it appears to be the ntkernelmp.exe, but I'm not sure which driver that is. The output is below:

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    On Fri 8/8/2014 9:12:40 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\MEMORY.DMP
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x9F (0x3, 0xFFFFFA80070B2A10, 0xFFFFF80000B9C3D8, 0xFFFFFA8007DF3900)
    Error: DRIVER_POWER_STATE_FAILURE
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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  3. Ztruker
    Posts : 6,285
    Windows 10 Pro X64
       New #2

    Why can't you upload the dump?

    ntkrnlmp.exe is not the cause. Almost sure top be a driver problem.

    Zip some dumps and upload here so we can look at them with windbg.
      My Computer
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  4. technick
    Posts : 10
    Colorado
    Thread Starter
       New #3

    The firewall here at the office is blocking any uploads here for some reason. Here's a shared link to the file. I've looked in Windbg, and I guess I'm just not experienced enough to see what's going on.

    Thanks

    https://onedrive.live.com/redir?resi...int=file%2cDMP
      My Computer
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  6. Ztruker
    Posts : 6,285
    Windows 10 Pro X64
       New #4

    The dump flags pci.sys but that is not the cause either. Most likely a driver problem.

    See here for others who have experienced this: pci.sys bsod windows 7

    Let's see what starts when you boot your computer.

    Download and run Startup List (does not need to be installed, just run it).
    When done, click File then Save as and save Startuplist.txt to your Desktop or somewhere you can find it.
    Start a reply here and paste the contents of Startuplist.txt into it.
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  7. technick
    Posts : 10
    Colorado
    Thread Starter
       New #5

    startuplist.txt attached.
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  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #6

    technick said:
    I can't upload the dmp file, ......
    Yes, you cannot. So there is a different mechanism.

    Click on the button below ....



    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer
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  10. technick
    Posts : 10
    Colorado
    Thread Starter
       New #7

    Arc said:
    technick said:
    I can't upload the dmp file, ......
    Yes, you cannot. So there is a different mechanism.

    Click on the button below ....



    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
    See attached zip.
      My Computer
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  11. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #8

    Code:
                Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e0 fffffa8008110050 00000000 fffff88000f5e57c-fffff88000f5e3c4 Success Error Cancel 
           \Driver\usbehci    ACPI!ACPIDeviceIrpDeviceFilterRequest
            Args: 00014400 00000001 00000003 00000002
 [ 16, 2]   0 e1 fffffa8008111830 00000000 00000000-00000000    pending
           \Driver\ACPI
            Args: 00014400 00000001 00000003 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8006c1b2b0
    Can you supply one more thing?

    Upload the list of all the third party drivers Using NirSoft DriverView :

    • Download and execute Driverview
    • View > Hide Microsoft Drivers
    • Edit > Select all
    • File > Save Selected Items
    • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
    • Zip the .txt file and upload it.
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  12. technick
    Posts : 10
    Colorado
    Thread Starter
       New #9

    Zip is attached. Thanks for all the help!
      My Computer
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  13. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #10

    You have McAfee installed there. C:\Windows\system32\drivers\mfeavfk.sys

    With McAfee present in the system, no BSOD analysis is worthy. McAfee itself can cause each and every issue.
    Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

    Search for any possible update to ASIX AX88179/178A USB 3.0/2.0 to Gigabit Ethernet Adapter from Drivers - ASIX Electronics Corporation

    BTW, do you need it? Despite of having Intel® Centrino®?
      My Computer
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