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Windows 7: Help Bsod 109

19 Aug 2014   #1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
Help Bsod 109

I don't know why my computer show blue screen. Could you please help me to solve this problems

My System SpecsSystem Spec
19 Aug 2014   #2

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint

I'm sorry but your dump files are showing nothing at all. There is no indication as to what is causing this problem.

This is all the information we get
This bugcheck is generated when the kernel detects that critical kernel code or
data have been corrupted. There are generally three causes for a corruption:
1) A driver has inadvertently or deliberately modified critical kernel code
 or data. See Kernel patch protection for x64-based operating systems
2) A developer attempted to set a normal kernel breakpoint using a kernel
 debugger that was not attached when the system was booted. Normal breakpoints,
 "bp", can only be set if the debugger is attached at boot time. Hardware
 breakpoints, "ba", can be set at any time.
3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
We are pretty sure it is not #2.

I would ask that you fill out your system specs as detailed as possible. For example you list ram as 8. I have to assume it is 8GB. Is it an 8 GB stick or 2 4GB sticks and what is the model number so I could look it up, if I need to. Which MSI model laptop do you have? I just need to be able to look up the components in your laptop. Hopefully this will help you.
Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

Also please open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Please let us know the results and whether your laptop is still under warranty. Do you find any specific activity you are doing when these BSODs occur?
My System SpecsSystem Spec
20 Aug 2014   #3

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

CPU: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz

Motherbord: Micro-Star International Co., Ltd. MS-16GD


Memory: 8.00 GB Usable 7.92 GB

HDD: (1) HGST HTS541010A9E680 ATA Device (2) Generic- Multi-Card USB Device

Sound Card: (1) Realtek High Definition Audio (2) Intel(R) Display Audio (3) NVIDIA Virtual Audio Device
(Wave Extensible) (WDM)

Graphics Card: (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GT 740M

OS: Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

sfc /scannow 3 reboots,
My System SpecsSystem Spec

20 Aug 2014   #4

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint

You have an OEM_SLP Windows Ultimate from a Samsung Computer on an MSI Laptop. That cannot be done legally. The key you are using is only good for the Samsung computer it was originally installed on.

Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analyzing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimize the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
My System SpecsSystem Spec

 Help Bsod 109

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