BSOD happens randomly after no computer use for one month

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  1. Posts : 16
    Windows 7 Home Premium 64bit
       #1

    BSOD happens randomly after no computer use for one month


    So I came back from a one month vacation trip, and my computer BSODs at random times. Sometimes when I'm using chrome, sometimes when I'm playing a game, sometimes when I'm using skype. Starting a download, taking a coffee break, and coming back to a BSOD is pretty typical. Finally decided that I need some help.

    Attached files has a few BSODs that were caused by driver verifier. The most recent BSOD was caused by driver verifier for sure, the others I don't remember.

    Also, I turned on the BSOD dump file option on after this problem got bad, so there isn't any before those.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Various different bugcheck codes are there which may indicate many a things (plus a good lot of craps and bloatwares and installed there) but first of all you need to test your RAM modules for possible errors.
    Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Let us know the result.
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #3

    This could also be causing a problem. Their is a very good chance the computer is infected.

    From jbro212 System Specs.

    Antivirus None
    Browser Google Chrome
    I will go back to watching.
      My Computer


  4. Posts : 16
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Currently running memtest, 2 passes no errors so far. Will update if any errors occur or after 8 passes. Also, what do I have that's bloatware? I don't know what's considered bloatware. And is chrome not a good browser anymore?
      My Computer


  5. Posts : 16
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Finished running memtest, 8 passes no errors.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    I hope you used Memtest 86+, not any other program.

    Now enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  7. Posts : 16
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Crashed, dump file attached.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Code:
    BugCheck 19, {3, fffffa800c7a6490, fffffa800c7a6490, 7ffffa800c7a6490}
    
    *** WARNING: Unable to verify timestamp for sptd.sys
    *** ERROR: Module load completed but symbols could not be loaded for sptd.sys
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1528 )
    
    Followup: Pool_corruption
    ---------
    Disable Driver Verifier now.

    Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

    • Double click to open it.
    • Click this button only:
    • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

    Let us know the result.
      My Computer


  9. Posts : 16
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Uninstalled both Daemon Tools and SPTD, uninstall button was grayed out. Still got a blue screen after that. Attached the BSOD dump file that occurred after. Also computer freezes sometimes as well.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Code:
    BugCheck 3B, {c0000005, fffff9600010f2fd, fffff8800746fa60, 0}
    
    Probably caused by : win32k.sys ( win32k!StoreQMessageExtended+15 )
    
    Followup: MachineOwner
    ---------
    Another clueless Stop 0x3B.

    Memtest86+ reported clean.

    Make it sure that windows is up-to-date. And run driver verifier for one more time.
      My Computer


 
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