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Windows 7: BSOD After Receiving PC Back From Repair

21 Aug 2014   #1

Windows 7 Home Premium x64
BSOD After Receiving PC Back From Repair

Hello there, 2 days ago I received my PC back from repair ( The hard drive had failed and so was replaced ), now later on the first day of having it back I did all the numerous updates and installs of software so decided to play game of CSGO however out 5 minutes in to playing the game the PC froze and rebooted and I received an error message upon logging in telling me windows crashed due to a BSoD, I thought it was a one off so tried to play the game again and again it crashed due to A BSoD ( The dump files for these crashes are lost due to doing a fresh Windows installation ). After all of the updates were done again I decided to play the game again and to my surprise I was met with the same BSoD.. The only other times I've had blue screens whilst playing games is from graphics drivers being out of date but that isn't the issue this time as I've played the game with both the outdated drive and BSoD'd as well as then updating to the latest driver and still being met with a BSoD.


My System SpecsSystem Spec
22 Aug 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup program before you upload another zip.
My System SpecsSystem Spec

 BSOD After Receiving PC Back From Repair

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