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Windows 7: Problem with Epson 4000 on Windows 7 RTM

31 Oct 2009   #1
Cluent

Windows 7 Professional
 
 
Problem with Epson 4000 on Windows 7 RTM

My Epson 4000 worked fine with the Windows 7 RC.

Now that I'e installed the real thing, I'm having serious problems. I had to turn off spooling to get it to work at all.

Note that I am connected through network router (Epson 4000 has a network interface card that plugs right into the router).

I haven't found anything on Google.

Any help or ideas?


My System SpecsSystem Spec
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31 Oct 2009   #2
H2SO4

Win7x64
 
 

What is the actual symptom?
My System SpecsSystem Spec
31 Oct 2009   #3
Cluent

Windows 7 Professional
 
 

It does not print, but there are no error messages. The printer is connected because I can see how much ink left and start ink cleaning cycle from the computer.

But when I send a print job, it goes into the queue and clears the queue but doesn't actually print.
My System SpecsSystem Spec
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31 Oct 2009   #4
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by Cluent View Post
It does not print, but there are no error messages. The printer is connected because I can see how much ink left and start ink cleaning cycle from the computer.

But when I send a print job, it goes into the queue and clears the queue but doesn't actually print.
The printer-specific driver becomes the first focal point when troubleshooting issues of this sort.

Have you downloaded updated versions of the print driver + apps from the Epson site? Have they made any difference whatsoever to the behaviour?

Since this is a network printer, there's a possibility that your attempts at printing are being hampered by "security" software which would be interested in inspecting your network communication - your anti-virus or 3rd-party firewalls, if any.

If updating the printer driver doesn't help, you may wish to test what happens with the AV completely uninstalled (disabling it is not enough).
My System SpecsSystem Spec
31 Oct 2009   #5
Cluent

Windows 7 Professional
 
 

I was able to get it to print by disabling the print spooler. Does that give any indication as to what the problem might be?

I downloaded and installed the latest drivers.

I disabled the Windows firewall. I do use Avast anti-virus and have not tried disabling that yet.
My System SpecsSystem Spec
04 Nov 2009   #6
Cluent

Windows 7 Professional
 
 

It seems to be working again, but it's finicky.
My System SpecsSystem Spec
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 Problem with Epson 4000 on Windows 7 RTM




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