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Windows 7: BSOD Randomly while browsing the internet/blogss Etc.0x0000003b

25 Aug 2014   #1

7 64 bit
BSOD Randomly while browsing the internet/blogss Etc.0x0000003b

Hey guys, been having some random BSOD's occurring at oddball times.

I'm do a lot of video/music editing on my laptop that requires a lot of CPU/Memory, however, for the most part, the BSOD's occurs when I'm just browsing the web. Kinda strange if you ask me.

I have a MacBook pro with a 2 partitions. I've been using the Bootcamp method to run Windows on a Mac and it has been working flawlessly (and still is aside from these random BSOD's) for years. This is my second Macbook running Bootcamp. Never ever had any problems with it.

But recently, like i mentioned, I had a couple random BSOD's while browsing the internet, specifically Google Chrome. It all happens so fast, you don't really remember everything that was running, but it was nothing more than maybe a couple of instances of Chrome with multiple tabs. I like to listen to music on YouTube or a blog while surfing the net. Then BOOM! Once I close Chrome, the screen went black for like half a second, then a BSOD with a bunch of gibberish, then the computer restarts and goes back to the desktop, and everything appears to be fine.

However, when I least expect it, it happens again. I feel like it may not be something extremely serious, but more of a annoyance. But I am writing this just in case and looking for a fix if possible.

I've attached the dump zip thing.

Oh and I also used this program called WhoCrashed and it said this:
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Don't really know what this means, and I also checked the BSODView program and the 2 files in question were:
I've checked online for obvious solutions first, one of them was simply updating Windows Updates. Call me stubborn, but I always disabled Windows Updates, never wanted to be bothered, but since I came across this, I thought maybe that might be the problem, so I installed the 174 updates that it found. But it's too soon to know if that fixed anything.

But assuming it didn't, what else might be the problem?

Attached is the dump .zip.

Any help would be appreciated.


My System SpecsSystem Spec
28 Aug 2014   #2

7 64 bit

My System SpecsSystem Spec

 BSOD Randomly while browsing the internet/blogss Etc.0x0000003b

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