BSOD right after login. Doesn't Happen Everytime

jessebrownarrow · 25 Aug 2014

Shortly after logging into Windows 7, the computer will blue screen, but it does not happen every time. It does happen on a daily basis though. I have tried running diagnostics on it and nothing is coming up as wrong and I have also set it to not go into hibernation mode to see if that would help. Neither one has. I have attached the latest .dmp file. Any help would be greatly appreciated.

Here are the specs on the computer by the way:

Make and Model: Dell Inc. ( Latitude E6420 )

Operating System: Microsoft Windows 7 Professional CPU speed: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz (2.50GHz) System Memory: 4.00GB Hard Drive Capacity: C: 283.75 GB
Please let me know if you need anymore information.

YoYo155 · 25 Aug 2014

Welcome, please follow the Blue Screen of Death (BSOD) Posting Instructions :) .

jessebrownarrow · 25 Aug 2014

sorry about that. The file is attached

YoYo155 · 25 Aug 2014

Thanks for the added info :).

Your case strikes a stunning resemblance to this one.
It's practically the same apart for the driver.

Code:

lmvm bcmwl664

fffff880`06034000 fffff880`064b7000   bcmwl664
    Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
    Image name: bcmwl664.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Jan 07 10:05:56 2011

Please update the driver and see how it goes, if it continues to bugcheck (bsod)
report back here and continue on removing Norton's footprint.

jessebrownarrow · 25 Aug 2014

Thanks. I will try that and let you know how it goes.

jessebrownarrow · 03 Sep 2014

That seems to have fixed it. no problems since I did what you suggested. Thanks!

YoYo155 · 03 Sep 2014

Great to hear!

I only ask of you to point out what you exactly you performed for future possible searches :) .

BSOD right after login. Doesn't Happen Everytime

BSOD right after login. Doesn't Happen Everytime

Fixed!