Intermittent BSOD, possibly video card issue?


  1. Posts : 8
    Windows 7 64 bit Professional
       #1

    Intermittent BSOD, possibly video issue?


    Hello, I've recently set up a "new" (refurbished) PC for a client of mine, and it has been intermittently blue-screening with a locale id of 4105 coming up. While I'm pretty competent with computers in general, this is one aspect that I'm not really used to dealing with, so I thought I'd post here as opposed to possibly messing something up on the PC.

    I noticed this happening after activating win 7 on the machine (first boot, and fresh install from the factory), so I don't believe that it's a software conflict with a program, unless of course the machine was improperly refurbished by staples. I also noticed that at one point during the setup of the computer (copying files over etc) the display drivers stopped working for a few seconds, but I was not able to re-cause it after.

    Anyway, I've included a link to the minidump and userdata files below:

    https://www.dropbox.com/s/fho779zfx1...28-01.dmp?dl=0
    https://www.dropbox.com/s/0x6966q30w...sdata.xml?dl=0

    The pc's specs:

    OS: Windows 7 Professional 64 bit

    CPU: Intel Core 2 duo E8400 @3ghz

    RAM: 4gb ddr2 @3898mhz

    MoBo: Hewlett Packard 3031h

    Graphics: X193w Intel Q45/Q43 express chipset (HP)

    hard drive: 931GB Hitachi HDT721010SLA360


    Any and all help would be appreciated, thanks!
    Last edited by noll11; 03 Sep 2014 at 21:42.
      My Computer


  2. Posts : 2,177
    Windows 8.1 Pro x64
       #2

    Hi and Welcome to SevenForums,

    Please read through and follow the BSOD posting instructions and upload them to this forum, this is mention in the below tutorial:
    Blue Screen of Death (BSOD) Posting Instructions

    I'm sure a member of the BSOD team will be with you as soon as they are available.

    Regards,
    Jamie
      My Computer


  3. Posts : 8
    Windows 7 64 bit Professional
    Thread Starter
       #3

    Will do ASAP, thanks!
      My Computer


  4. Posts : 8
    Windows 7 64 bit Professional
    Thread Starter
       #4

    Took a few days to be able to go to my client's house to get the data, but here's the DM collector file.

    EDIT: Also just did a chkdsk, no problems found.
    Last edited by noll11; 03 Sep 2014 at 15:36.
      My Computer


  5. Posts : 8
    Windows 7 64 bit Professional
    Thread Starter
       #5

    bump.
      My Computer


 

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