BSOD after leaving PC idle


  1. elainew
    Posts : 4
    Windows 7 Home Premium 64 bit
       New #1

    BSOD after leaving PC idle


    Hi,

    Looking for some help with a BSOD problem. This happens when the PC is left idle. It's happened on two occasions.

    Attached are two minidump files (zipped).

    Thanks.
      My Computer
    Quote Quote

  3. elainew
    Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #2

    BSOD files attached.
      My Computer
    Quote Quote

  4. elainew
    Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #3

    Bump
      My Computer
    Quote Quote

  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #4

    Hi elainew.

    Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

    Let us know the result.
    ___________________________________
    Code:
    fffff880`0d153688  fffff880`01112aacUnable to load image mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
 mfehidk+0x70aac
      My Computer
    Quote Quote

  7. elainew
    Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #5

    Thanks for your reply - much appreciated.

    Once I've uninstalled McAfee and MBAM to free I assume it's just a case of then wait and see if there are no more BSODs? Or do I need to run any tests?
      My Computer
    Quote Quote

  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #6

    I would suggest you to wait. McAfee can cause all sort of issues at its own.
      My Computer
    Quote Quote

 

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