random BSOD 0x0000000a ntoskrnl.exe+75bc0

mastagring · 30 Aug 2014

hello,

i have this BSOD since i installed Win7 on that laptop.

it was fine for almost 2 months now, but now i did windows updates and a reboot, and it took about an hour to and... bang!

usually i do hibernate or standby.

there were other BSODS to, but it's the one with parameter4 "fffff800`032e1e52" that comes up from time to time.

any ideas? this is annoying, i thought everything is fine after 7 weeks with no BSOD.

thanks for reading.

greetz,
tom

HarriePateman · 31 Aug 2014

Hello and welcome to SevenForums.

Code:

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*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff800032e1e52}

Probably caused by : dxgmms1.sys ( dxgmms1!VidMmiProcessTerminationCommand+5f )

Followup: MachineOwner
---------

I believe its a driver causing the BSOD. However its hard to tell as the DMP File does not give us much information.

The driver in question is: dxgmms1.sys

This is a direct X Driver. This may or may not be the cause of your problem as this is hard to tell due to the lack of information.

I recommend you make sure that all your graphic drivers are upto date.

And your windows is updates.

I also noticed in your system specs that you dont have an antivirus installed?

mastagring · 31 Aug 2014

hello HarriePateman,

thank you for taking your time!

all right, i will try to update the graphic driver. i think there's a newer one.
funny thing is, the most problems i usually have after a reboot.
i will report back after driver updating. although, i had the same BSOD also with older graphic drivers.

And your windows is updates.

this is the case.

I also noticed in your system specs that you dont have an antivirus installed?

this is true, too.

HarriePateman · 31 Aug 2014

Okay, please install an Anti-Virus.

Here is a list of trusted Anti-Virus's:

Information

AVG/Norton Anti-virus is known for causing Blue screen of death issues on Windows 7.

Here is a list of trusted Anti-Virus's:

AVAST 2014 | Download Free Antivirus Software for Virus Protection

Avira Free Antivirus - Download the best free antivirus software

Free Antivirus Software - Download Bitdefender UK Free Edition