First BSOD....cannot correlate to any activity

gmc90 · 30 Aug 2014

Hi folks, any help is appreciated.

DM Log collector uploaded.

- Machine had been running fine
- Installed a Windows Update this morning and rebooted as requested
- Things were not right after the reboot...not all programs started up as expected; network connection wasn't available, some other stuff was just not right.
- So I attempted to shut down normally. In the end I think I hit my reset button and restarted
- Next startup seemed perfect, but got BSOD
- Started in safe mode, didn't know what to do so I restarted normally and things *seem* uh, normal

Arc · 30 Aug 2014

Hi gmc90.

The BSOD reports a memory corruption.

Code:

BugCheck 3B, {c000001d, fffff88000d7cc00, fffff88009e32bc0, 0}

Probably caused by : memory_corruption

Followup: memory_corruption
---------

Test your RAM modules for possible errors.

How to Test and Diagnose RAM Issues with Memtest86+

Run memtest for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If there is no error, enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.