Windows has recovering from an unexpected shutdown; help please.

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  1. Posts : 6
    Windows 7 Professional 64-bit
       #1

    Windows has recovering from an unexpected shutdown; help please.


    This is the log I got from it

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA8004FB2668
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\083114-22152-01.dmp
    C:\Users\Mark\AppData\Local\Temp\WER-227215-0.sysdata.xml
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    Hello, Welcome to sevenforums.

    Please can you follow the instructions provided below, and i would be more then happy to help you.

       Information
    Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

    If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.
      My Computer


  3. Posts : 6
    Windows 7 Professional 64-bit
    Thread Starter
       #3

    Here it is
      My Computer


  4. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #4

    BugCheck 124, {0, fffffa80056808f8, 0, 0}

    Probably caused by : hardware


    Leta take a closer look at your DMP.

    Code:
    ===============================================================================
    Common Platform Error Record @ fffffa8004f7a038
    -------------------------------------------------------------------------------
    Record Id     : 01cfc514275ff6a6
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 8/31/2014 12:07:46 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004f7a0b8
    Section       @ fffffa8004f7a190
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000100f43
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004f7a100
    Section       @ fffffa8004f7a250
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : 43 0f 10 00 00 08 04 00 - 09 20 80 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa8004f7a250
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004f7a148
    Section       @ fffffa8004f7a2d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xfa00000000070f0f
    Okay so lets break this down:

    We have a BUS Error:
    Code:
    Error Type    : BUS error
    The most likely cause of this BSOD Is your graphics card.

    Stress test your graphics card with Furmark

    I recommend running it for around 30 minutes

       Warning

    Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures


    please make sure you have the latest driver installed. Download Drivers
      My Computer


  5. Posts : 6
    Windows 7 Professional 64-bit
    Thread Starter
       #5

    Okay well I ran it for 5 hours as I didn't pick up on where you said run it for 30 minutes, what do I do now it hasn't seemed to give me a log or anything?
      My Computer


  6. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #6

    Did you click LOG Temp?
      My Computer


  7. Posts : 6
    Windows 7 Professional 64-bit
    Thread Starter
       #7

    Yes in the settings right? It is ticked.
      My Computer


  8. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #8

    Have you checked everywhere for the log? Desktop, Documents?
      My Computer


  9. Posts : 6
    Windows 7 Professional 64-bit
    Thread Starter
       #9

    Yeah I have and there doesn't seem to be any files it's made?
      My Computer


  10. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #10

    Okay try it again, and double check the settings.
      My Computer


 
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