Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Unpredictable freezes resulting in a shut down, no logs, dump or BSOD

31 Aug 2014   #1

Windows 7 Hope Premium 64-bit
Unpredictable freezes resulting in a shut down, no logs, dump or BSOD

Hi there, sorry this is my first post and I'm not quite as PC savvy as people would like to think. But this problem has seemed to stump a friend and my uncle, both of whom are more adept with PC's than me.

It started on Wednesday morning I believe, I was nipping on my laptop before I had to go to work to check on emails and things when the system froze. It wasn't a case of the application I was using (Firefox I believe) locking up, everything from system sounds to the cursor wasn't working. I tried a hard reset using the power button and it happened again shortly after it restarted.
After work everything seemed to be fine until later on when I returned to my laptop after leaving it for a few minutes to find it turned off when it had been on. I had a couple more freezes and it turned out that leaving it whilst it was frozen like it was caused the computer to shut itself off with no input from me. However on Thursday, I was able to play on Minecraft for several hours without any problems. I don't believe I had any problems on Thursday at all.
Late Friday night though, the problem returned. It was mostly whilst I was on Firefox once again but after one restart I found that it froze up whilst I was trying to open Skype to check a message from a friend where there were no other programs open.
The frequency of these freezes has been increasing with one yesterday only occurring after I went onto a different tab in Firefox, staying on that one tab for more than 30 minutes didn't do anything whilst most freezes happened within that time frame.
I have done a memory test with no problems and have started trying to back up as many files as I can (although I only have a couple of small USB Flash drives), although the computer seems to work perfectly fine when I run in safe mode with networking. So I've been using that to get as much work as possible done.
I will be trying a reinstall of the OS at some point. I don't have the discs myself so I need to meet with a friend who does, but any advice anyone can provide before then to get me out of Safe Mode would be appreciated.

My System SpecsSystem Spec
31 Aug 2014   #2

Windows 7 Ultimate 64-bit

AS this is the BSOD Section, your probably wont get much help here.

I will ask some members to come over and take a look for you.

Hang on in there.
My System SpecsSystem Spec
31 Aug 2014   #3

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

The first thing that comes to mind based on your description is overheating.

When is the last time you cleaned the laptop out?

Do these freezes and/or shutdowns happen depending on where you are using the laptop? A common problem is people use a laptop on their beds and the blankets cover up the vent holes.

You could download and install a small program called Speedfan to monitor the temperatures while running it.
Download SpeedFan - Access temperature sensor in your computer
My System SpecsSystem Spec

31 Aug 2014   #4

Windows 7 Ultimate 64-bit

Help has arrived
My System SpecsSystem Spec

 Unpredictable freezes resulting in a shut down, no logs, dump or BSOD

Thread Tools

Similar help and support threads
Thread Forum
BSOD while gaming accompanied by freezes and tons of eventvwr logs
I have already posted this in the General Discussion section but I saw there's a different thread for BSOD's so i'm posting it here again with the logs. Sorry about that. c: Hi, First, let me tell you this issue has not been going on since a few days or just a week, but is occurring for about 3...
BSOD Help and Support
BSOD in unpredictable intervals, Desktop freezes, sound loop.
Hello! I am, for some time now, experiencing a weird kind of BSOD, sometimes without actual BlueScreen, but windows still tells me it was indeed a BlueScreen after the ReBoot. It happens in all kinds of Situations. While i play a game that taxes my PC to the limit, while watching Videos,...
BSOD Help and Support
System freezes after BSOD memory dump, cannot shut down or restart...
Hi everyone, So I've been getting a BSOD on my system when I play certain video files, mostly *.mp4. BSOD error is always the same and involves my ATI graphics drivers, particularly atimpag.sys. Now I've figured out that the error only happens when I have my switchable graphics system set up to...
BSOD Help and Support
Computer Hard Freezes with No BSOD or Event Viewer Logs
Howdy everyone. I've got a problem with my computer hard freezing (locking up, no input, have to perform a hard reboot) since July 15th. It seems impossible for me to diagnose this problem since I've never dealt with a recurring hard freeze before. My initial reaction was that the hardware was...
BSOD Help and Support
Sudden Shut Downs Resulting: BlueScreen Error
Hello I've updated my 64bit Windows Vista with 64bit Windows 7 Ultimate after which i've noticed that my computer would occasionally(at least once a day) shut down while being in sleep mode with following message: Problem signature: Problem Event Name: BlueScreen OS...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:15.
Twitter Facebook Google+