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Windows 7: BSOD mostly when playing games

31 Aug 2014   #1

Windows 7 Ultimate x64
BSOD mostly when playing games

This is my first post here, so bear with me.
I've uploaded the minidumps in the attachment, which has happened for the past two weeks or so. (happened before this, but decided to re-install Windows).

The BSOD happen generally 95% of the time when I'm playing games, or more specific, CS:GO.
I already tried uninstalling the Nvidia driver for 3D sound & visual, no help sadly. I have the latest Nvidia driver as well, and my Windows should be up to date.

Not sure if it makes any difference, but I sometimes, maybe 2-3 times a day, experience a quick freeze & the sound just loops (the past 0.1 second or so). Then everything goes back to normal. I would assume this is because my SSD gets overloaded, or something of that sort. It doesn't affect me too much. I had a similar issue, but that was due to disk I/O (as I had CS:GO on my 3TB WDC green before). now it's on my 300GB WDC Blue.

Any help greatly appreciated.

My System SpecsSystem Spec
31 Aug 2014   #2

Microsoft Community Contributor Award Recipient

Win 10 Pro x64

Host Name:                 GASUR-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Gasur
Registered Organization:   
Product ID:                00426-OEM-8992662-00497
Original Install Date:     29-07-2014, 08:59:49
System Boot Time:          31-08-2014, 16:37:01
System Manufacturer:       To be filled by O.E.M.
System Model:              To be filled by O.E.M.
Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
My System SpecsSystem Spec
31 Aug 2014   #3

Windows 7 Ultimate 64-bit

Welcome to SevenForums.

Firstly, Please update to service pack 1 as this can cause bugs/errors:
OS Version: 6.1.7600 N/A Build 7600
Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center

Back to your BSOD:

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {fffff6fc500151f0, ffffffffc0000185, 140faf880, fffff8a002a3e370}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::Free+65 )

Followup: MachineOwner
Bugcheck: 7A (ffffffffc0000185)

ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.
0xC0000185 - STATUS_IO_DEVICE_ERROR: indicates improper termination or defective cabling on SCSI devices or that two devices are trying to use the same IRQ.

Please make sure all cables with in the case are plugged in properly.

I recommend to unplug, blow and then plug back in.

If the problem still persists, new SATA Cables may be needed.


You mentioned you play these games of a very old harddrive?

It may be worth checking the harddrive using the provided tool.

WD Support / Downloads / SATA & SAS / WD VelociRaptor
My System SpecsSystem Spec

31 Aug 2014   #4

Windows 7 Ultimate x64

Thank you a lot for your reply, I greatly appreciate it.

My Windows is update as we speak.

Could the disk I/O also cause Skype crashing fairly often? It crash/log-out & says: "Disk I/O failure." - I've noticed this always happen when the SSD is on 100% load & once in a while when it's not.

SMART said perfect for all my drives (with the WD tool & with CrystalDisk Info).

I'll try swapping my SATA cable (have a few spare) tomorrow whenever I get home again.

Again, I really appreciate it.
My System SpecsSystem Spec
31 Aug 2014   #5

Microsoft Community Contributor Award Recipient

Win 10 Pro x64

You have a counterfeit installation, that's the end of our support.
My System SpecsSystem Spec

 BSOD mostly when playing games

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