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Windows 7: Memory_management bsod

01 Nov 2009   #1

Windows 7 x64
Memory_management bsod

I bought a new PC and installed Win7 x64 Professional.

Ran fine for a while, turned it off at night and turned it on in the morning - crashed constantly and gave memory_management bsods (WhoCrashed reported ntoskrnl.exe as the culprit). After being unable to keep Windows stable, I made a Memtest86+ bootable key, ran that and ran Windows Memory Diagnostics. Both gave me errors.

Did a complete reinstall, had the computer running for the whole day, ran memtest and WME and there were no errors whatsoever. Turned computer off overnight.

Woke up this morning, turned it on - again with the memory_management bsods. I could boot to Windows, have it running for like 3-4 minutes and then it would crash. Ran memtest again - hundreds of thousands of errors. After about 10 crashes, I'm now running it without problem, ran WME - no errors (didn't get to running memtest again).

I have no idea what could be causing the problems, and I'm guessing they happen when the system completely cools down.

I can't open the case or I'll void my warranty, so any suggestions before actually taking it back to the store would be great.

My motherboard is Asrock P55 Pro and I have a set of G.Skill 2GB ram.
My System SpecsSystem Spec
01 Nov 2009   #2


Quote   Quote: Originally Posted by slnm View Post
I can't open the case or I'll void my warranty, so any suggestions before actually taking it back to the store would be great.
You really don't need to open the case if the thing is under warranty.

Even a single error reported during memory diagnostics is reason enough to justify your request for completely new hardware (they can troubleshoot this machine on their own time), let alone "hundreds of thousands of errors".

For what it's worth, I'd agree with your assessment - the problem is probably caused by thermal or other transients, as opposed to downright bad RAM. However, the beautiful thing about a warranty is that it's Somebody Else's Problem to work out the hardware reasons :)
My System SpecsSystem Spec
01 Nov 2009   #3


As H2SO4 says, take it back and let them deal with it.
My System SpecsSystem Spec


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