bsod bug check code: 0x000000d1

shadow999999 · 08 Aug 2014

Yay yet another bsod >_> anyway. While i was on youtube simply watching a video my internet died out (as in i couldnt even load up a text only page without waiting 30 seconds) so i tried to go to speed test (okoola speed test) and then suddenly my computer decided it wanted to blue screen. Just to verify no i know its definetly not the multiple anti-viruses i have that are conflicting as i took a my time setting them up to suspifically avoid causing trouble to the system and have not been the cause of any blue screen of any form at all except when i was trying different anti-viruses together. Now that, that, is cleared i can get onto what i think may have cause the problem;
i have(or had) both afterburner running (doing nothing except telling me my cpu temp [40-49 deg idle] and gpu tweak keeping my gpu temp in check by changing the fan speed (all my fans speed dis-including the cpu fan i think) as needed for me [42 deg idle], its unlikely but, they could be conflicting (i have only had afterburner on with gpu tweak for about a week now and nothing bad has gone on till now).

people have also been saying to update the graphics drivers but steam and driver booster both checked in good (and no im not going to download any other driver checker because driver booster has always found around 10 more driver updates then all the other driver updaters iv used, and iv used a lot).

Although my computer does get a reoccuring small issue where it wants me to select weather windows should check for updates or set up a 'custom' way of doing it, in which i always choose windows to do so)

not much els to say except that the .dmp file is being uploaded. also system info.

koolkat77 · 09 Aug 2014

Please remove the following software:

Code:

Start Menu\Programs\Advanced SystemCare 7	Public:Start Menu\Programs\Advanced SystemCare 7	Public

This software can be cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.

Perform a Clean boot:

Troubleshoot Application Conflicts by Performing a Clean Startup

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

How to Change, Add, or Remove Startup Programs in Windows 7

Remove Avast! and Norton and use MSE for the time being. Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other antivirus or internet security software. It is free and lightweight:-

Microsoft Security Essentials - Free Antivirus for Windows

Remove these software:

Code:

Start Menu\Programs\GIGABYTE	Public:Start Menu\Programs\GIGABYTE	Public
Start Menu\Programs\GIGABYTE\AutoGreen	Public:Start Menu\Programs\GIGABYTE\AutoGreen	Public
Start Menu\Programs\GIGABYTE\DMIView	Public:Start Menu\Programs\GIGABYTE\DMIView	Public
Start Menu\Programs\GIGABYTE\ET6	Public:Start Menu\Programs\GIGABYTE\ET6	Public
Start Menu\Programs\GIGABYTE\UpdManager	Public:Start Menu\Programs\GIGABYTE\UpdManager	Public
Start Menu\Programs\IObit Malware Fighter	Public:Start Menu\Programs\IObit Malware Fighter	Public
Start Menu\Programs\IObit Uninstaller	Public:Start Menu\Programs\IObit Uninstaller	Public
Start Menu\Programs\Smart Defrag 3	Public:Start Menu\Programs\Smart Defrag 3	Public
Start Menu\Programs\RivaTuner Statistics Server	User-PC\User:Start Menu\Programs\RivaTuner Statistics Server	User-PC\User
Start Menu\Programs\RivaTuner Statistics Server\SDK	User-PC\User:Start Menu\Programs\RivaTuner Statistics Server\SDK	User-PC\User

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-

Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow

Full tutorial here:

SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive for file system errors and bad sectors on it:

How to Run Disk Check in Windows 7

Upload a screenshot of your hard disk using Crystal Disk Info:

shadow999999 · 10 Aug 2014

[QUOTE=koolkat77;2850980]Please remove the following software:

Code:

Start Menu\Programs\Advanced SystemCare 7    Public:Start Menu\Programs\Advanced SystemCare 7    Public

This software can be cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at...

ran Ccleaner (which i swear i had on my computer before but i could not find so i had to re-download), i know that Ccleaner is very trustworthy but had no idea registry "cleaning" could cause potential 'threats' although there is no need to delete advanced system care as it has some tools (in its toolbox) that is updated sometime which are very usefull and the "cleaning" process can simply be skipped although would the "junk files clean", "System optimization", and "vulnerability be under the same score of what the reg "cleaning" can do? as that is not to clear if they also handle any form of registries as well.
Gigabyte though is all for my graphics card and without the program my graphics card would have difficulty functioning (the program comes install withed the graphics card[this is mentioned in its booklet that it requires the Gigabyte program so it is not bogus])

the forceful removal program has worked just as well as any others, but i don't use it much at all.

avast i know has many MANY problems but i only have it as a test of compatibility rate with other anti-viruses (which it sucks at) also iv used MSE (or i think i have, i don't have the best memory sometimes otherwise i used the very old version) and it didn't catch much and by that i mean it would catch only 5 out of 50 viruses compared to malwarebytes. Iobit Malwarefighter i dont use much in the case of finding viruses but to be able to see if something wants admin (level) permission to do something in which case it lets you choose weather to block it or not (i do quite a lot of research into the things that pop up before allowing/blocking them to make sure i don't block something vital to the system/e.c.t.)

riva tuner doesn't start up at start up anyway so...that can't possibly cause a confliction until i start it up can it?

the day the bsod happened i had requested a chkdsk on next boot through the command prompt, this was done before the bsod as well.

Crystal Disk Info link does not work.

Golden · 14 Aug 2014

There is no need to cross-post. Stay in one thread or you will find people just ignore your posts.

Your latest zip file contains no .dmp files because you ran CCleaner....it deletes the .dmp files. Why did you run it when you weren't instructed too?

You failed to uninstall System Care....I advise you do so. We have many thousands of hours of experience with it causing BSOD's, so I recommend following the suggestions.

Do NOT run CCleaner again until the BSOD has been solved.

When you get a new BSOD, follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

shadow999999 · 15 Aug 2014

Golden said:

There is no need to cross-post. Stay in one thread or you will find people just ignore your posts.

Your latest zip file contains no .dmp files because you ran CCleaner....it deletes the .dmp files. Why did you run it when you weren't instructed too?

You failed to uninstall System Care....I advise you do so. We have many thousands of hours of experience with it causing BSOD's, so I recommend following the suggestions.

Do NOT run CCleaner again until the BSOD has been solved.

When you get a new BSOD, follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

I didn't realise that CCleaner will run a clean at startup, iv disabled this and to make sure i have put the minidump folder in the exclusion so it shouldnt happen again. Directly after uninstalling advanced system care steam randomly opened which i ignored (as i checked it and it just opened up normally with no error messages or anything) then i ran DM log collecter which after it was finished my computer blue screened about 10 seconds later with the same error code as this one. I also uninstalled GPU tweek, as i have msi afterburner now (i dont use it for overclocking as i know my motherboard is not compatible with OC) which has temperature info on not only my GPU but my CPU which GPU tweak would only show the GPU temperature. Also i just realised the other thred that i had submitted was the same for this one, i didn't realize this until i saw the BCP1 code of this new blue so sorry for the 'double' post. It seems to be deleted anyway. If another BSOD with the same error code happenes ill be almost certain that it is avast...again. Posting the new info in this reply.

Golden · 15 Aug 2014

Code:

fffff880`09836430  fffff880`098365a0
fffff880`09836438  fffff880`05bc46e8Unable to load image \SystemRoot\system32\drivers\aswStm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswStm.sys
*** ERROR: Module load completed but symbols could not be loaded for aswStm.sys
 aswStm+0x16e8
fffff880`09836440  00000000`00000108
fffff880`09836448  00000000`000004f7

Avast is most definitely identified as a problem - replace it with MSE (MSE never causes BSOD's).

The ethernet network driver is also being flagged as a problem, but I suspect thats because of Avast - replace Avast first before doing anything with the network driver.

shadow999999 · 03 Sep 2014

the same error has not happened in a while so marking as solved.
for those who wunt to know how to fix this error (or might fix it);
tl;dr
uninstall avast or/and advanced system care.
Also if you have GPU tweek, replace it with MSI afterburner.