Repeated BSOD after motherboard change


  1. orion003
    Posts : 2
    windows 7 home premium 32 bit
       New #1

    Repeated BSOD after motherboard change


    I recently changed the motherboard on my Toshiba Qosmio F60.

    Maybe a week or so after the replacement I had my first BSOD. Error number 0024 - which I believe is a hardware related issue.

    Anyway, I checked some forums online and they said this might be an overheating issue, so I installed SpeedFan and the temperatures my system was running at were around 80-95 degrees.

    I then proceeded to change the power settings in the BIOS. This reduced running temps to between 45-60 degrees. I reduced processor speed and certain othr parameters and it worked fine for a while. recently its started acting up again.

    The situation is such that if the settings are anything but the following then the BSOD is a guarantee within 5 minutes of boot up.

    The only settings with which it works are - Under Power Management - Dynamic CPU Frequency Mode - Always Low.
    Core Multi Processing - Disabled
    Intel Turbo Boosts - Disabled.

    And under BIOS Power Mangement - Processing Speed - Always low.

    If I change even one of these parameters the BSOD invaribly shows up.

    I don't know if its relevant but my laptop battery is due for replacement. Not sure if that is a contributing factor.

    Attached are the log files.

    Please help.

    Thank you.
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  3. essenbe
    Posts : 26,869
    Windows 11 Pro
       New #2

    I don't know if I can help, but I will try.
    First your dump files show very little and give no indication of your problem. Second all of the 'fixes' you have tried are only addressing the symptoms. You have to fix the problem, which is airflow in the laptop, CPU installation and CPU cooler and thermal paste. Those are the problems and you will have to fix them. Next, what Motherboard and CPU was original to the Laptop and what Motherboard and CPU did you put in the laptop when you replaced the motherboard? You did not do a clean install of your OS when you replaced the Motherboard. You are plagued with app crashes and Windows Update failures. Until all those issues are fixed, it will never run right.
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  4. orion003
    Posts : 2
    windows 7 home premium 32 bit
    Thread Starter
       New #3

    Thanks for your response Essenbe.

    I'm not particularly tech savvy but I'll try and answer. The motherboard replacement was based on the same part number that was printed on the old motherboard. I can send you a picture of both the old and new motherboards, will that help in identifying whether this might be the source and whether the parts may have been incompatible?

    Second, so do you think this essentially a case of faulty installation of the main board where either it has not been set properly with the cooling apparatus? And that the thermal paste hasn't been correctly applied?

    Third, I have done an OS reinstall recently but that hasn't helped. Still can't change the settings to higher speeds as far as the processor goes.

    Last, I haven't had any problems with Windows Updates and App issues, as far as I know.

    Thanks again.
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  6. essenbe
    Posts : 26,869
    Windows 11 Pro
       New #4

    Yes, it is a matter of cooling first. That has to be rectified. Laptops have
    a natural tendency to run hot by their design. So any problem with cooling
    will make them overheat very rapidly, The temps you described are not
    tolerable. That has to be fixed first and foremost. Make sure the fans and
    CPU cooler are working correctly. Next you will need to do a clean install.
    If your new motherboard did not from Toshiba, the drivers need to come from
    the motherboard's web site.

    Apparently the installation was not correct. A new installation of the board should have significantly better temps and airflow. The insides should be clean with no obstruction to airflow and the CPU cooler should be at it's best right now. Lowering the CPU speed, will be counter productive. It is treating the symptoms, which will get worse over time. You have to address the cause. If the board was not branded by Toshiba, I'm not sure their drivers will work right. Most OEMs alter some of the functions of the board and their drivers reflect those alterations. But, your first concern is the hardware issue. There is no reason to reinstall the OS until you get airflow and CPU cooler working right. Then we can address the OS. Once you get the hardware taken care of, I will help with OS installation. But, first things first,
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