explorer.exe crashing


  1. saltedm8
    Posts : 56
    windows 7 professional 64bit
       New #1

    explorer.exe crashing


    Every now and then, explorer.exe crashes and wants to restart, once this does that once, it does it about a dozen times, its when I right click on my desktop...

    Fault bucket 7351032, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Explorer.EXE
    P2: 6.1.7600.16404
    P3: 4a765771
    P4: msvcrt.dll
    P5: 7.0.7600.16385
    P6: 4a5bdfbe
    P7: c000041d
    P8: 0000000000001207
    P9:
    P10:

    Attached files:
    C:\Users\myname\AppData\Local\Temp\WERB201.tmp.WERInternalMetadata.xml

    These files may be available here:


    Analysis symbol:
    Rechecking for solution: 0
    Report Id: de50b43b-c6f3-11de-9832-001e8cd24135
    Report Status: 0
    I am running windows 7 64bit professional.. has anyone got any ideas what could be wrong as I am having a bit of difficulty finding anything that can help me...

    thank you
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  3. torrentg
    Posts : 5,747
    7600.20510 x86
       New #2

    Uninstall anything that has added to the right click menu.

    ATI and/or NVidia driver packages come to mind. If you like the functionality, then consider this only a test.
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  4. saltedm8
    Posts : 56
    windows 7 professional 64bit
    Thread Starter
       New #3

    There is nothing added to the right click menu.. I do have an ati graphics card, but only the drivers and not the software...

    the only items added to the right click menu is when hovered over the recycle bin.. they are ccleaner and tuneup utilities shredder

    its not happening all the time, just every now and then, the last time was 2 days ago
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  6. torrentg
    Posts : 5,747
    7600.20510 x86
       New #4

    saltedm8 said:
    There is nothing added to the right click menu.. I do have an ati graphics card, but only the drivers and not the software...

    the only items added to the right click menu is when hovered over the recycle bin.. they are ccleaner and tuneup utilities shredder

    its not happening all the time, just every now and then, the last time was 2 days ago
    Alright. Seems good then. Try from elevated command prompt:

    sfc /scannow

    Will fix/repair errors in system files and replace with known good copies. Specifically, msvcrt.dll is of interest here.
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  7. saltedm8
    Posts : 56
    windows 7 professional 64bit
    Thread Starter
       New #5

    I ran a scan and its reply was

    Windows Resource Protection did not find any integrity violations.
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  8. H2SO4
    Posts : 1,377
    Win7x64
       New #6

    saltedm8 said:
    I ran a scan and its reply was

    Windows Resource Protection did not find any integrity violations.
    Since you've done all that, if you go through this procedure to collect more info, it may be possible to explain the crash:

    https://www.sevenforums.com/crashes-d...tml#post337363

    (@sup3rsprt: Thanks for collecting my thoughts for me into a coherent bundle )
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  10. saltedm8
    Posts : 56
    windows 7 professional 64bit
    Thread Starter
       New #7

    ok, thank you.. guess I will have to reply when it happens again then
      My Computer
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