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Windows 7: explorer.exe crashing

01 Nov 2009   #1
saltedm8

windows 7 professional 64bit
 
 
explorer.exe crashing

Every now and then, explorer.exe crashes and wants to restart, once this does that once, it does it about a dozen times, its when I right click on my desktop...

Quote:
Fault bucket 7351032, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.1.7600.16404
P3: 4a765771
P4: msvcrt.dll
P5: 7.0.7600.16385
P6: 4a5bdfbe
P7: c000041d
P8: 0000000000001207
P9:
P10:

Attached files:
C:\Users\myname\AppData\Local\Temp\WERB201.tmp.WERInternalMetadata.xml

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: de50b43b-c6f3-11de-9832-001e8cd24135
Report Status: 0
I am running windows 7 64bit professional.. has anyone got any ideas what could be wrong as I am having a bit of difficulty finding anything that can help me...

thank you


My System SpecsSystem Spec
.
01 Nov 2009   #2
torrentg

7600.20510 x86
 
 

Uninstall anything that has added to the right click menu.

ATI and/or NVidia driver packages come to mind. If you like the functionality, then consider this only a test.
My System SpecsSystem Spec
01 Nov 2009   #3
saltedm8

windows 7 professional 64bit
 
 

There is nothing added to the right click menu.. I do have an ati graphics card, but only the drivers and not the software...

the only items added to the right click menu is when hovered over the recycle bin.. they are ccleaner and tuneup utilities shredder

its not happening all the time, just every now and then, the last time was 2 days ago
My System SpecsSystem Spec
.

01 Nov 2009   #4
torrentg

7600.20510 x86
 
 

Quote   Quote: Originally Posted by saltedm8 View Post
There is nothing added to the right click menu.. I do have an ati graphics card, but only the drivers and not the software...

the only items added to the right click menu is when hovered over the recycle bin.. they are ccleaner and tuneup utilities shredder

its not happening all the time, just every now and then, the last time was 2 days ago
Alright. Seems good then. Try from elevated command prompt:

sfc /scannow

Will fix/repair errors in system files and replace with known good copies. Specifically, msvcrt.dll is of interest here.
My System SpecsSystem Spec
01 Nov 2009   #5
saltedm8

windows 7 professional 64bit
 
 

I ran a scan and its reply was

Windows Resource Protection did not find any integrity violations.
My System SpecsSystem Spec
01 Nov 2009   #6
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by saltedm8 View Post
I ran a scan and its reply was

Windows Resource Protection did not find any integrity violations.
Since you've done all that, if you go through this procedure to collect more info, it may be possible to explain the crash:

https://www.sevenforums.com/crashes-d...tml#post337363

(@sup3rsprt: Thanks for collecting my thoughts for me into a coherent bundle )
My System SpecsSystem Spec
01 Nov 2009   #7
saltedm8

windows 7 professional 64bit
 
 

ok, thank you.. guess I will have to reply when it happens again then
My System SpecsSystem Spec
Reply

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