Please help...blues screen problem


  1. Posts : 4
    64
       #1

    Please help...blues screen problem


    I have been struggled with this..
    As mentioned above...please see my attached
    thank you very much !
    Last edited by exit17th; 05 Sep 2014 at 09:13.
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    Welcome to SevenForums,

    Code:
    *** WARNING: Unable to verify timestamp for TeeDriverx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for TeeDriverx64.sys
    Please update your: Intel Management Engine Interface driver

    https://downloadcenter.intel.com/default.aspx
      My Computer


  3. Posts : 4
    64
    Thread Starter
       #3

    HarriePateman said:
    Welcome to SevenForums,

    Code:
    *** WARNING: Unable to verify timestamp for TeeDriverx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for TeeDriverx64.sys
    Please update your: Intel Management Engine Interface driver

    https://downloadcenter.intel.com/default.aspx
    Hi Harrie !
    Thank you for very much ! I just tried your idea... but it still remain...
    Can you please have a look at this

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000013
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88000E4D87C
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\090614-57938-01.dmp
    C:\Users\Thanh Tam HO\AppData\Local\Temp\WER-189853-0.sysdata.xml

    Thank you very much & have a nice weekend !!!!!
      My Computer


  4. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #4

    Hello again, please can you upload your new DMP Files.
      My Computer


  5. Posts : 4
    64
    Thread Starter
       #5

    Thank you
    Here it is
      My Computer


  6. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #6

    Hello sorry, i have had a look again for you...

    I made a mistake the first time, The Driver that is causing the issue is "TeeDriverx64.sys" However that is not causing the problem.

    The BSOD is caused by Intel(R) Management Engine Interface (c:\windows\system32\drivers\teedriverx64.sys).
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {10, 2, 0, fffff88000e4687c}
    
    *** WARNING: Unable to verify timestamp for TeeDriverx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for TeeDriverx64.sys
    Probably caused by : TeeDriverx64.sys ( TeeDriverx64+e2a9 )
    
    Followup: MachineOwner
    ---------
    Uninstall the following:

    • Start Menu\Programs\Intel\Intel(R) Management Engine Components

    Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    5. Select one Intel device item under it, right click, uninstall.
    6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
    7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
      My Computer


  7. Posts : 4
    64
    Thread Starter
       #7

    Thank you very much !!!
    Did as you told & my lap runs smoothly
    Thank you, once again
      My Computer


  8. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #8

    No worries glad i could help.

    Please mark the thread as solved.
      My Computer


 

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