BSOD Every Day - DRIVER_IRQL_IS_NOT_LESS_OR_NOT_EQUAL


  1. Posts : 6
    Windows 7 Home Premium x64
       #1

    BSOD Every Day - DRIVER_IRQL_IS_NOT_LESS_OR_NOT_EQUAL


    Hi guys i keep getting this error on my PC, it is extremely annoying and so far i have tried 2 graphics cards, interchanging my RAM/Slots used, 2 HDD's and updating all my drivers, its driving me insane as the computer will either freeze solid or simply BSOD, please see attached dumps from the past week.
      My Computer


  2. Posts : 6
    Windows 7 Home Premium x64
    Thread Starter
       #2

    if it helps ive now gathered it only does this during diablo 3
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Hi rowls93.

    Click on the button below ....



    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  4. Posts : 6
    Windows 7 Home Premium x64
    Thread Starter
       #4

    there u go mate :)
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    The crash dump reports it to be a display hardware issue.
    Code:
    BugCheck A, {3f8d5, 2, 1, fffff800034c719f}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : hardware ( dxgmms1!VidSchiProcessCompletedQueuePacketInternal+3b9 )
    
    Followup: MachineOwner
    ---------
    Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of the PSU.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    340.52 WHQL is not very stable with some of the systems. Try an older one .... Drivers | GeForce
    Before installing the suggested driver,uninstall the installed version of the display driver using DDU.

    And, Stress test the Graphics Card using Furmark.
    Let us know the results.
    ________________________________________
    Code:
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {3f8d5, 2, 1, fffff800034c719f}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : hardware ( dxgmms1!VidSchiProcessCompletedQueuePacketInternal+3b9 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 000000000003f8d5, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800034c719f, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800036fa100
    GetUlongFromAddress: unable to read from fffff800036fa1c0
     000000000003f8d5 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!KeSetEvent+4f
    fffff800`034c719f 2000            and     byte ptr [rax],al
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    DPC_STACK_BASE:  FFFFF80004874FB0
    
    TRAP_FRAME:  fffff8000486e500 -- (.trap 0xfffff8000486e500)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=000000000003f8d5 rbx=0000000000000000 rcx=0000000000000001
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800034c719f rsp=fffff8000486e690 rbp=fffffa800eb0c450
     r8=0000000000000000  r9=0000000000000000 r10=fffffa8010089bd0
    r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    nt!KeSetEvent+0x4f:
    fffff800`034c719f 2000            and     byte ptr [rax],al ds:00000000`0003f8d5=??
    Resetting default scope
    
    MISALIGNED_IP: 
    nt!KeSetEvent+4f
    fffff800`034c719f 2000            and     byte ptr [rax],al
    
    LAST_CONTROL_TRANSFER:  from fffff800034c2169 to fffff800034c2bc0
    
    STACK_TEXT:  
    fffff800`0486e3b8 fffff800`034c2169 : 00000000`0000000a 00000000`0003f8d5 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff800`0486e3c0 fffff800`034c0de0 : 000a5a40`00000000 fffff800`034341e0 00000000`00000002 000a5a40`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`0486e500 fffff800`034c719f : fffffa80`1147d160 fffffa80`10089410 fffffa80`10089b80 fffff880`03d6848b : nt!KiPageFault+0x260
    fffff800`0486e690 fffff880`03d662ed : fffffa80`00000000 fffffa80`00000000 fffffa80`101d3000 fffffa80`101d3000 : nt!KeSetEvent+0x4f
    fffff800`0486e700 fffff880`03d657e6 : fffffa80`00000001 fffffa80`00000000 00000000`00000002 00000000`00000000 : dxgmms1!VidSchiProcessCompletedQueuePacketInternal+0x3b9
    fffff800`0486e7c0 fffff880`03d64e0c : 00000000`00000000 fffffa80`0d25d6c0 00000000`00000000 00000000`00000005 : dxgmms1!VidSchiProcessDpcCompletedPacket+0x3b6
    fffff800`0486e860 fffff880`03d64c58 : 00000000`00000001 fffffa80`10089410 fffffa80`0eaf6480 00000000`00000000 : dxgmms1!VidSchDdiNotifyDpcWorker+0x198
    fffff800`0486e8b0 fffff880`03c6a1cf : fffffa80`0eaf6480 00000000`00000000 fffff800`04868080 00000000`00000022 : dxgmms1!VidSchDdiNotifyDpc+0x94
    fffff800`0486e900 fffff880`0f1b3d80 : fffffa80`0f296000 fffffa80`0f296000 00000000`00000000 00000000`00000000 : dxgkrnl!DxgNotifyDpcCB+0x77
    fffff800`0486e930 fffffa80`0f296000 : fffffa80`0f296000 00000000`00000000 00000000`00000000 fffff880`0f1b3d13 : nvlddmkm+0xced80
    fffff800`0486e938 fffffa80`0f296000 : 00000000`00000000 00000000`00000000 fffff880`0f1b3d13 fffffa80`0f296000 : 0xfffffa80`0f296000
    fffff800`0486e940 00000000`00000000 : 00000000`00000000 fffff880`0f1b3d13 fffffa80`0f296000 00000000`00000000 : 0xfffffa80`0f296000
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VidSchiProcessCompletedQueuePacketInternal+3b9
    fffff880`03d662ed 48a12003000080f7ffff mov rax,qword ptr [FFFFF78000000320h]
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  dxgmms1!VidSchiProcessCompletedQueuePacketInternal+3b9
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:  6.1.7601.18126
    
    MODULE_NAME: hardware
    
    FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
    
    BUCKET_ID:  X64_IP_MISALIGNED
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_ip_misaligned
    
    FAILURE_ID_HASH:  {45769616-fd06-8c70-4b8b-74a01eddc0cd}
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm hardware
    start             end                 module name
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0f0e5000 fffff880`0fd73000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Jul 02 23:12:02 2014 (53B4446A)
        CheckSum:         00C4C7C9
        ImageSize:        00C8E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  6. Posts : 6
    Windows 7 Home Premium x64
    Thread Starter
       #6

    thanks for the reply mate, i'm not currently overclocking and the temperature is fine, also its a 1050watt corsair power supply and also i have ran furbench a few times and the outcome is usually fine, to mention i did try a amd radeon 7770 graphics card and still the same thing happened.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    I would prefer to wait for a formal report of the system heat and the stress test. :)
      My Computer


  8. Posts : 6
    Windows 7 Home Premium x64
    Thread Starter
       #8

    also i have played many other games on top settings across all 3 screens and single monitor and have not had the problme just with diablo. i have also tried reinstalling it but this has made no difference
      My Computer


  9. Posts : 6
    Windows 7 Home Premium x64
    Thread Starter
       #9

    http://speccy.piriform.com/results/8...rZMerVwzD6iOwS

    pc has been on and in use now for 6 hours gaming, not playing diablo though
      My Computer


 

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