Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD randomly, cannot find/create minidump

09 Sep 2014   #1

Windows 7 Home Premium 64-bit
BSOD randomly, cannot find/create minidump

  • Completely random BSOD - during video games, no usage, or streaming video.
  • Video card fan sounds noiser that it should.
  • Computer had cooling problems (I have fixed this issue)
  • Dual Screens: flickering occurs occasionally with horizontal lines when scrolling through pages when Multitasking I believe,
  • Minidump is not created after crash even though I set it to create them in c:\windows\minidump
BSOD Screen (Older 1st & New 2nd) & DM Log Collector Data in Attachments
Thanks for helping me! I am a fast learning noob. Please let me know if you need more information

My System SpecsSystem Spec
09 Sep 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi blosserlp.

Crash dumps should be there, because ....
Attachment 332587
Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup program before you upload another zip.
My System SpecsSystem Spec
09 Sep 2014   #3

Windows 7 Home Premium 64-bit

Thanks, will do. I believe I did that already, but i'll wait for another BSOD.
My System SpecsSystem Spec

15 Sep 2014   #4

Windows 7 Home Premium 64-bit

Here is the Minidump file. Thanks!
My System SpecsSystem Spec
15 Sep 2014   #5
Microsoft MVP

Windows 7 Ult. x64

Hi blosserlp - I'll try help out whilst we wait for Arc.

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff960002c2945, fffff8800bc8b150, 0}

Probably caused by : win32k.sys ( win32k!MulAssociateSharedSurface+15 )

Followup: MachineOwner
fffff880`0bc8add8  00000000`00000012
fffff880`0bc8ade0  00000000`00000000
fffff880`0bc8ade8  fffff880`0fef4c9aUnable to load image atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
fffff880`0bc8adf0  fffff800`0384eb40 nt!MmPagedPoolWs
fffff880`0bc8adf8  fffffa80`08360d90
fffff880`0bc8ae00  fffffa80`0435b430
The video card seems to be the cause of the issue, however, I notice that Windows 7 is missing a significant number of updates.
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Machine Name:
Kernel base = 0xfffff800`03653000 PsLoadedModuleList = 0xfffff800`0388fe70
Debug session time: Mon Sep 15 10:39:48.901 2014 (UTC + 9:30)
System Uptime: 5 days 16:50:42.087
You should firstly update Windows completely. If you then receive another BSOD after that, upload it here for us to look at.
My System SpecsSystem Spec

 BSOD randomly, cannot find/create minidump

Thread Tools

Similar help and support threads
Thread Forum
random BSOD, stop code F4 & 7A, and wont create minidump
random bsod on my laptop, sometimes it said ntfs.sys tried every way to makes windows to create the minidump, but no one created.. always stuck when "collecting data for crash dump..." or something... if just let it completed, it will restart but told me to choose boot media, like USB or...
BSOD Help and Support
Cannot find minidump files
Hi, I have been encountering BSOD's for the last few months. I try to use the SF Diagnostic Tool but the tool says "No Dump Found." I looked at the "windows" folder, there were none. How can I configure the system to create minidump files after BSOD? Thanks.
BSOD Help and Support
Help with getting comp to create a minidump file on crash.
Hey everyone, I have been getting a BSOD when playing civ 5 and I wanted to post on here to get help but try as I might my computer will not create a minidump file! I followed all of the steps in the guide on how to make your computer create a minidump file. Is there any other way to get it to...
BSOD Help and Support
New SSD gives BSOD randomly then can't find drive during boot.
Hello there. So I installed a new Vertex 3 120gb SSD to my new system, installed Windows 7 x64 and I am getting a BSOD at random times. When the computer restarts on its own the SSD is not found in the bios. What I have to do is open the case, adjust the cables a little bit and start again and...
BSOD Help and Support
BSOD Win7 x64 New PC - Can't create a minidump file?
I recent built a new PC and after 2-3 days i got my first BSOD. The frist thing i did at this point was go to Startup and Recovery and make sure it was set write a small memory dump, Automatically Restart is also checked but for whatever reason it just sits on the BSOD until i force a power off and...
BSOD Help and Support
Can't find my minidump!
Hi everyone, I'm having a frustrating experience with potentially my video card where my laptop will freeze up (akin to BSOD), but instead of blue screen as in XP, I'm getting either blue or white vertical bars on my screen--looks like blinds in alternating darknesses of blue or white. First...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:05.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App