Windows 7 64Bit crashes sometimes after upgrade PC

azzofkowner · 05 Oct 2014

Hello guys,

I am new on this forum so if I do something wrong please tell me. Anyway, after my upgrade ( motherboard and ssd hard drive), my Windows 7 crashes. When it crashes it doesnt gives like an error, but it kinda freezes. The best way to tell this is when you start your PC up, the W7 loads up. It says starting w7. After that usually the blue screen appears, which in my case doesnt. After the W7 sign, there is like this black screen where I can't do anything, it just freezes. The only thing that I see is my mouse-pointer. This happens often. But when it does, I have to restart my PC and hope that it will show my desktop. The second problem is that when I am on the internet, my page where I am on, just freezes. I can move my mouse and sometimes go back to my desktop, but it usually gets stuck and I have to restart my PC. Before the upgrade there wasnt any of these crashes at all. Anyway my specs are;

Motherboard: Asrock 870 Extreme4( this is the one which I upgraded. I had before this the MSI 870 C45 FX V2)
CPU: AMD FX 8320
CPU Pomp: Corsair H100I
Graphics card: Sapphire R9 270X 2GB GDDR5 OC DUAL-X Boost
RAM: Corsair XSM3 2X4GB
Power Supply: Corsair RM 850 Series
HDD/SSD: Samsung 840 120GB SSD, Western Digital Green 1TB HDD
Case: Corsair Carbide 200R Windowed

Can anybody help me and tell me what the problem is?

Thank you.

ICIT2LOL · 05 Oct 2014

Hello and welcome azzocof mate can you boot into safe mode?/ if so run these
https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
https://www.sevenforums.com/tutorials/433-disk-check.html < use the /f and /r options in Option 2 if necessary

azzofkowner · 05 Oct 2014

I scanned my PC with the first links and no problems were found. Second link also, it just restarted my PC. I dont know if this has solved the errors but if it does i'll let you guys know. So far I didnt have any problems as subscribed above.

ICIT2LOL · 05 Oct 2014

Yes mate it might just have been the OS a little out of whack but if ti starts again post back:)

azzofkowner · 06 Oct 2014

The errors came back again

Started my pc in the morning, first thing that came up was the black screen again. After a while windows finally started up, but as soon as I was on the internet, the freeze error came again. Can anybody help me?

ICIT2LOL · 06 Oct 2014

Ok if you have not run any scans mate try these
http://www.superantispyware.com/
http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
download from bleeping computer – delete any rubbish these find.

if no go then this
http://www.emsisoft.com.au/en/software/eek/ < just use the Emergency and Command line scans

still no go >
KASPERSKY RESCUE DISK
Download Kaspersky Rescue Disk 10
You will need to make a bootable disk > set the BIOS to both from either the optical (my preferred way) or a USB stick - again as you are having problems there stay with the optical. The rest I haven't yet tested yet so am not sure how good they are and I run paid for Kaspersky on all my machines anyway.
What this will do is to scan from power on and check literally everything as it starts up.
Now it does take a fair while to run but just may pick some rubbish malware on it's way into the system

There are more but lets see what can be done with those.

azzofkowner · 06 Oct 2014

Ok, so I downloaded all 3 programs. First program; no malware found.
Second program runned at Emergency and Comand lines; both no problems.
But when I go in the third program; kaspersky resque disk 10, my mouse and keyboard freezes. Restarted my pc for 3/4 times but still freezes. It freezes at the point where your desktop usually loads when win7 starts up. Did I do something wrong?

ICIT2LOL · 07 Oct 2014

Sounds like the rescue disk or stick you made must be fouled up somehow as I have never had a problem with it because it should not go anywhere near where Windows starts up.
This is quite a good read How to Use the Kaspersky Rescue Disk to Clean Your Infected PC

It should run ok if you have set the BIOS to boot from whatever the bootable device is - disk or stick.

It might be an idea to remove all the hard drives or disconnect it / them and make sure there is no disk or other sticks in the machine and power up. You will need to have the keyboard and mouse plugged in that's all.