BSOD using google chrome.


  1. Posts : 34
    Windows 7 x64
       #1

    BSOD using google chrome.


    Have a new computer with Windows 7 Ultimate on it. Ran great for a couple months then suddenly I started getting a BSOD usually when I was on Google chrome. Most of the time I'm on streaming sites such as youtube, twitch and hitbox.

    24GB ram

    8 Core AMD FX 9590

    Windows 7 Ultimate 64bit

    AMD R9 290

    All help is appreciated.
      My Computer


  2. Posts : 34
    Windows 7 x64
    Thread Starter
       #2

    It is error code 0xa0000001 and it says it was caused by atikmdag.sys if that helps any.
      My Computer


  3. Posts : 17,322
    Win 10 Pro x64
       #3

    That bugcheck is specifically related to your AMD driver,

    And you have the latest WHQL driver,

    Code:
    Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Apr 17 19:13:16 2014 (53508A3C)
        CheckSum:         00EAEEE6
        ImageSize:        00F10000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    My suggestion would be trying a different driver, either an earlier version or one of the Beta versions.

    It looks like the only previous driver that will work on your card is the 13.12,

    Previous AMD Catalyst? Display Drivers

    Doing a clean install is always the best,

    How-To Uninstall AMD Catalyst Drivers From A Windows Based System

    Drivers - Clean Left over Files after Uninstalling

    Let us know how things go with that, it may be useful to check their forum too, their drivers need help.
      My Computer


  4. Posts : 34
    Windows 7 x64
    Thread Starter
       #4

    derekimo said:
    That bugcheck is specifically related to your AMD driver,

    And you have the latest WHQL driver,

    Code:
    Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Apr 17 19:13:16 2014 (53508A3C)
        CheckSum:         00EAEEE6
        ImageSize:        00F10000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    My suggestion would be trying a different driver, either an earlier version or one of the Beta versions.

    It looks like the only previous driver that will work on your card is the 13.12,

    Previous AMD Catalyst? Display Drivers

    Doing a clean install is always the best,

    How-To Uninstall AMD Catalyst Drivers From A Windows Based System

    Drivers - Clean Left over Files after Uninstalling

    Let us know how things go with that, it may be useful to check their forum too, their drivers need help.

    Just updated to a beta driver. I'll give it a week since the BSOD didn't happen very often. Thanks much for the info.
      My Computer


  5. Posts : 17,322
    Win 10 Pro x64
       #5

    You're welcome, let us know how it goes.
      My Computer


  6. Posts : 34
    Windows 7 x64
    Thread Starter
       #6

    Alright it has been long enough and it's been fine since i updated to the beta. So thanks for the help derekimo I appreciate it and will mark it as solved.
      My Computer


  7. Posts : 17,322
    Win 10 Pro x64
       #7

    You're welcome, glad that's working for you. :)
      My Computer


 

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