BSOD & Crashes...

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  1. Posts : 26,870
    Windows 11 Pro
       #11

    No problem. Whenever you are ready.
      My Computer


  2. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    Attached please find the disk management file, I also ran the SFC scan and the results came back negative.
    Did not find any integrity violations.
    I am using the original graphics card that came with my DELL Studio XPS 9100. I have not changed anything on my computer, just as it came from Dell.
    See next post for my next dump file
    Thanks again
      My Computer


  3. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #13

    Here is my dump file
      My Computer


  4. Posts : 26,870
    Windows 11 Pro
       #14

    There are no new dump files there, just the one that was there the first time that says Memory Corruption. Please check and make sure your system is set for Small Memory Dumps as in #6. Dump Files - Configure Windows to Create on BSOD
      My Computer


  5. Posts : 26,870
    Windows 11 Pro
       #15

    I can't find a configuration for your particular system from dell. They show various options, which you have I don't know. I assume from your system specs you are using the on chip graphics as there is no entry for graphics card. from the dump file, this is the entry I get for your graphics driver

    Code:
    atikmpag 
    start             end                 module name
    fffff880`04445000 fffff880`04492000   atikmpag   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Tue Jan 04 20:19:38 2011 (4D23D53A)
        CheckSum:         00052273
        ImageSize:        0004D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please see if Dell has and updated driver for whatever solution you are using for graphics.
      My Computer


  6. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #16

    My system has not crashed since I first spoke to you. I tried to configure my system to do a small memory dump, but it does not prompt me to restart my system, but when I do it goes back to the original setting.????
    I am going over to the dell web site to check on the updated driver for my video card
      My Computer


  7. Posts : 26,870
    Windows 11 Pro
       #17

    So, you do have a video card, which I suspected. Would you put the card, manufacturer and model in the system specs please. It may help us.
      My Computer


  8. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #18

    Sorry for the confusion, must have initially left it out..it is now in my specks. I have updated the latest driver to my video card.
      My Computer


  9. Posts : 26,870
    Windows 11 Pro
       #19

    That's no problem, it clears a lot of things for me. I kept seeing the driver for a GPU card but couldn't find one in your specs. That's all. If you don't mind, would you put your PSU wattage and amps in too. It will be on a sticker on the side. It will be a Dell rebranded one, but the Model number will Usually tell us the manufacturer. The Amps on the +12V will give us what we need too. I hope you don't mind. If you don't know all of the inso on your system, see if this will hrelp you. Check the link in it. But, I think you will have to look at the PSU.

    Please fill out your System Specs

       Information
    Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

    If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs
      My Computer


  10. Posts : 34
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #20

    OK, specs have been updated. As far as the psu, I opened the case and NO sticker on the power supply. However on the back of the case I found this hope it helps.
    V 100-240
    A 10A
      My Computer


 
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