BSOD - STOP: 0x0000001E & more


  1. Koda239
    Posts : 18
    Windows 7 Enterprise 64-Bit SP1
       New #1

    BSOD - STOP: 0x0000001E & more


    Good Morning!

    Having some trouble with a laptop given to me by a friend. Attached are the documents requested by the pinned thread.

    The system is a Dell Inspiron N7110.
    Also attached is a system configuration from the manufacturer. Not sure if that helps at all.


    Currently, my troubleshooting options have been as such: Attempted start-up repair. Start-up repair did not resolve the issue. Did a full hardware diagnostics check. All components are good with minor battery issues due to normal aging and wear. After booting to safe-mode, Installed Malwarebytes. Blue-screen upon end of installation. Rebooted, and uninstalled/reinstalled malwarebytes. Unable to fully scan system without a blue-screen.

    Any recommendations?



    If you have any assistance to offer, I would appreciate it. Unfortunately, I don't have much to give in return at the moment other than kind words. :/
      My Computer
    Quote Quote

  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    The latest .dmp files don't provide any conclusive evidence as to the crash.

    Please do the following:

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
    Driver Verifier - Enable and Disable

    Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

    I recommend creating a system restore point before turning on driver verifier:
    System Restore Point - Create

    If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
    Safe Mode
      My Computer
    Quote Quote

  4. Koda239
    Posts : 18
    Windows 7 Enterprise 64-Bit SP1
    Thread Starter
       New #3

    Hey Golden, I figured out the issue.

    It appears the problem was with a rogue antivirus system installed on the machine. It's been fixed after restoring to a previous point, finding out about the application, and then uninstalling it in Safe-Mode.

    Thanks!!
      My Computer
    Quote Quote

  6. Koda239
    Posts : 18
    Windows 7 Enterprise 64-Bit SP1
    Thread Starter
       New #4

    Morning guys,

    So unfortunately, I guess I didn't fix the issue. I'm going to follow the steps Golden said above and edit this post with the results.
      My Computer
    Quote Quote

 

  Related Discussions
BSOD stop 0x0000001e
in BSOD Help and Support

Got 2 BSOD today with one being stop 0x0000001e and the other IRQL LESS OR EQUAL... not sure why all gpu and cpu ocs are off and are on default and my system is less than a year old with all good quality parts. Thanks
Need Help on a BSOD STOP: 0x0000001E
in BSOD Help and Support

Need help on this BSOD that keep coming up. I have re-installed windows multiple times and still get the BSOD. Here is a picture of the BSOD:...
BSOD STOP: 0x0000001e
in BSOD Help and Support

System is approx five months old Windows 7 64 bit home premium came preinstalled. Please advise if any additional info is needed. System specs include all devices at time of bsod. I have disconnected the usb drives that were attached
Getting this BSOD error while doing pretty much anything. Attached is the required information/files. Specifications - x64 (64 bit)(Ultimate)- Windows 7 is the original OS - Full retail copy - hardware ranging from about 3/4 years to a few days - OS installed a few days ago - Radeon 4850...
BSOD - stop: 0x0000001E
in BSOD Help and Support

I hope someone can help, im really stuck with this problem. The full error is - stop: 0x0000001E (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000) To add to the crash, my pc them does not restart. Sometime i have to leave it for an hour or overnight before it...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 08:14.
Find Us