Help me with this, PLEASE

phenoman · 14 Sep 2014

Hi guys,
I have a problem,
I bought that game Rocksmith 2014 on Steam, I want to learn guitar, and that game is nice for that, but there is one problem, every time I start the game when it should come in main menu, I get BSOD.

Before it happened rarely, I started the game, and if I did not plugged Rocksmith cable before I started game, but in game, then I got BSOD when I plugged it in the game, so I always had to plug it in before I started my game...

But now doesn't matter if I plug in cable or not, wherever I get to main menu, I get BSOD...
tried reinstall game on Steam (delete local files and new download) and it still doesn't help, new OS same problem, I can run game first few days normally then all over again same problem...

Can you maybe detect problem from minidump file?

If I do anything else, it's all fine...

HarriePateman · 14 Sep 2014

welcome to SevenForums.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff8800989a340, 0, 0}

*** WARNING: Unable to verify timestamp for netr6164.sys
*** ERROR: Module load completed but symbols could not be loaded for netr6164.sys
Probably caused by : afd.sys ( afd!AfdTLConnectComplete2+7e )

Followup: MachineOwner
---------

The Driver that is causing the issue is:

Ralink RT2561 RT2661 series Wireless LAN Card (you may have a different manufacturer)

This needs to be updated

phenoman · 14 Sep 2014

Wow, that was fast, I will try fix it, weird, cuz my wireless only works with this driver....
Thank you very much :)

HarriePateman · 14 Sep 2014

Im a fast person :)

No worries mate, post back if you need anymore help :)

phenoman · 14 Sep 2014

Hi again :/

Well, I've uninstalled wireless drivers, and started game in offline mode, and it crashed again, this time I think minidumps are different...

1st time I uninstalled only wireless driver, 2nd time I uninstalled LAN driver also...

Don't know what is happening...

HarriePateman · 14 Sep 2014

Yes this bug check is a 3B.

A 3B error: Usual causes: System service, Device driver, graphics driver, or memory

Im thinking this is more driver related then anything else.

After uninstalling the WIFI driver, did you re-install a up to date one?

phenoman · 14 Sep 2014

No, I didn't have any wifi driver then....
I was not on internet then, now i installed the same old just to post those minidumps...

derekimo · 14 Sep 2014

AVG is also getting flagged in your other dump,

Code:

BugCheck C2, {7, 1097, 0, fffffa8005f3f010}

Unable to load image \SystemRoot\system32\DRIVERS\avgntflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgntflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys

For the time being, uninstall your Anti-Virus,

AV Uninstallers

And Install Microsoft Security Essentials which we know doesn't cause BSOD's.

HarriePateman · 14 Sep 2014

You mention, you wasnt using internet was the wifi adapter disabled ??

phenoman · 14 Sep 2014

I had AVG before, i was playing a bit with debugging tools, then found something that was leading me it was AVG, so I did uninstall via Programs in Control Panel, now I have Avira...

I've downloaded AVG removal and run it...

So, should I uninstall Avira then also?
-----------------------------------------------------
Yes, driver was uninstalled and my PC was not able to on on internet...
1st I've disabled it in Device manager, uninstall it from there, and then from Control panel....