Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Explorer and IE 8 issue with Windows 7 - HELP

01 Nov 2009   #1

windows 7
Explorer and IE 8 issue with Windows 7 - HELP

Hi There, I up-graded my Vista PC to windows 7 on the weekend. So far so good.
Next step was to right click the desktop to personalise my PC. This is where the problems start.
I keep getting the following window opening "Windows Explorer has stopped working".
Ok, so I thought I would check control panel. Same message. I can't open any windows based file.
Next I tried to open IE 8. This time the IE page opens but then crashes and says "Internet Explorer has stopped working". Lucky I had firefox on the desktop otherwise I wouldn't even be able to write this.
I checked task manager and explorer.exe is working in the process tab, so why can't I open anything ?
I can't even access the hard drive.
HELP !!!

My System SpecsSystem Spec
01 Nov 2009   #2

Windows 8.1 x64 Enterprise

is it a 32 or 64 version ? maybe there is something wrong with some drivers...or even hardware issues, maybe somebody will know how to help you

if you want to access the hdd, try this in firefox: file > open file, then right click on your hdd and select open in new window
My System SpecsSystem Spec
01 Nov 2009   #3

windows 7

it's 32 bit
cheers re opening the hdd in firefox
If anyone can help in fixing the windows explorer or IE 8 it will be greatly appreciated
My System SpecsSystem Spec

01 Nov 2009   #4


Don't automatically assume that the Windows Explorer and IE crashes are related. They might be, but in the absence of evidence it's best to treat them as separate problems.

Re IE, there's a description in the "tutorials" section of the site covering the process of performing an IE reset. In a nutshell, you deactivate the non-default add-ons running "inside" the IE process and the crash should stop.

Re the Windows Explorer crash, test what happens if you boot the machine to safe mode (press F8 at startup). The subsequent approach to troubleshooting depends on the outcome of that test.
My System SpecsSystem Spec

 Explorer and IE 8 issue with Windows 7 - HELP

Thread Tools

Similar help and support threads
Thread Forum
ftp issue in windows explorer
Hi, Im trying to download ftp site through windows explorer .It shows error .1 month before it worked but recently im facing this issue.PLease find attached ftp issue
Network & Sharing
Windows Explorer Issue
If i open up My computer, network, or control panel, i get a black screen on the right, favorites, libraries, home group and computer on the left bar. The address bar at the top has a green bar that movies slowly from right to left, by i can't click on computer to list the drives. Same thing...
General Discussion
Windows Explorer Issue?
Hi all, For as long as I can remember using Windows, when downloading and naming files sequentially (fileyadaname1, fileyadaname2,etc), Windows Explorer has always shown a drop down list for the benefit of the ongoing additional file naming. That is the list of the previously added and...
General Discussion
Windows Explorer Preview Issue
Hi all, I'm having this issue as seen in the attachment. For some reason, I Windows Explorer just won't show the preview for the first video file. Upon opening the folder, it attempts to show the preview (as noted by the green progress bar through the folder name) but it seems to just hang. Almost...
General Discussion
windows explorer issue
Hi, for some reason whenever I try to create a new library in windows explorer it stops working. In fact this happens the moment I right click with in the window. Then message appears "windows explorer has stopped working" followed by the restart message. :rolleyes: Everything else seems to work...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:33.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App