explorer.exe crash, with BSOD after some time


  1. Posts : 4
    Windows 7 Ultimate 32bit
       #1

    explorer.exe crash, with BSOD after some time


    Ok, so I downloaded Opera browser from the official site link. After that, a message appears saying that Windows Explorer has stopped working. Closing the program just shows up the box, and Explorer doesn't close. Here's the problem :

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.1.7601.17567
    Application Timestamp: 51e7f50c
    Fault Module Name: StackHash_0a9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 001b0f02
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1071
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    I also can't use most of my programs. There is also a second explorer.exe in the Task Manager. It uses about 800 KB RAM.

    Can anyone help?
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    Hello i would be more then happy to help, can you follow the instructions below.

       Information
    Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

    If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

    If your computer is not creating DMP Files please follow this link: Dump Files - Configure Windows to Create on BSOD

    I look Forward to Helping you.
      My Computer


  3. Posts : 4
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    Ok, so I was out of my country for a week, so here it is.

    Attachment 334525
      My Computer


  4. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #4

    Please can you follow the instructions, i need the real DMP File.
      My Computer


  5. Posts : 4
    Windows 7 Ultimate 32bit
    Thread Starter
       #5

    OK, I edited it. That standalone text file didn't help a lot.
      My Computer


 

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