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Windows 7: Windows 7 Ultimate Crash without explaniation

01 Nov 2009   #1
brettlee25

Windows 7
 
 
Windows 7 Ultimate Crash without explaniation

Hi, i just got done with 15 hours of trying to install windows 7 home premium upgrade onto my brand new computer, i used the disk that HP sent me and it failed, it crashed on the last stem every time i tried to install it. The screen would be messed up and the computer was unresponsive, the only way to turn it off was by turning off the power. i decided to forget the upgrade and went out and bought the Windows 7 ultimate 32bit operating system, This installed just fine and i installed all updates and drivers for all hardware, i ran tests to make sure everything was compatible and every thing said it was just fine, all passes tests at %100. After about an hour of use the computer crashed the same way that the home premium would crash during the install, it shows a weird screen and is completely unresponsive. There is no driver issues, no hardware issues its a brand new computer and operating system i don't understand whats wrong, (and i did format the hard drive and do a clean install) please help me figure out this problem i'll answer any question i can,
(there are no dump files either i checked)

here is a picture of the screen when it crashes

crap Pictures, crap Images, crap Photos, crap Videos - Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

My computer specs are (Hp Pavilion Slimline s5123w) 300GB HD 3GB ram
here is a link to the exact computer i bought

Walmart.com: HP Pavilion Slimline s5123w-b Desktop PC Bundle with 19" LCD Monitor, AMD Sempron LE-1250 Processor: Computers

thank you for all your help.


My System SpecsSystem Spec
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01 Nov 2009   #2
torrentg

7600.20510 x86
 
 

C:\Windows\Minidump

Copy a few of latest to another folder and .rar them. Attach to a post and we will have a better look at things.

"There is no driver issues, no hardware issues" - There's gotta be something or bsod would not happen.

You can enable the system to create the files if set not to now...for next time it happens.
My System SpecsSystem Spec
01 Nov 2009   #3
brettlee25

Windows 7
 
 

it wasnt a BSOD it just turns whatever color the screen is when it crashes it goes in that same pattern, i have another pic ill show u from when i was on the internet and it did the same thing, crash Pictures, crash Images, crash Photos, crash Videos - Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting i looked for the minidump folder but it wasn't there so i dont understand what kind of crash this is sorry hope this info helps.
My System SpecsSystem Spec
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01 Nov 2009   #4
Tews

64-bit Windows 8.1 Pro
 
 

Have you downloaded the latest drivers for your graphix card?
My System SpecsSystem Spec
01 Nov 2009   #5
brettlee25

Windows 7
 
 

yeah that was the first thing i thought of, i installed the ones that windows update said to, then i went tot NVIDA website and download the ones they had, (they were newer) and still the crash continues
My System SpecsSystem Spec
01 Nov 2009   #6
Tews

64-bit Windows 8.1 Pro
 
 

go to event viewer and check out the application/logs for critical errors and take a screen shot and atatch them as an upload....
My System SpecsSystem Spec
01 Nov 2009   #7
brettlee25

Windows 7
 
 

i dont have any image software installed right now hope u have word i pasted images in it if you need more i can get them thanks
My System SpecsSystem Spec
02 Nov 2009   #8
brettlee25

Windows 7
 
 

Can anyone help me? I'm a college student and I really need my computer to be stable, I use it every day for work. Any suggestions are greatly appreciated.
My System SpecsSystem Spec
02 Nov 2009   #9
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by brettlee25 View Post
Can anyone help me? I'm a college student and I really need my computer to be stable, I use it every day for work. Any suggestions are greatly appreciated.
I'm relatively confident you've got yourself a hardware-level problem.

If the warranty T's & C's prevent you from opening the case, make sure the BIOS itself is up to date. If it's already on the latest version or if the update doesn't help, test what happens when you don't boot the machine into Windows at all but instead stay in the BIOS configuration menu for extended periods of time.

If you experience the same symptom, it's a hardware problem beyond reasonable doubt - nothing which would qualify as "software" is active at the time.
My System SpecsSystem Spec
02 Nov 2009   #10
brettlee25

Windows 7
 
 

Quote   Quote: Originally Posted by H2SO4 View Post
Quote   Quote: Originally Posted by brettlee25 View Post
Can anyone help me? I'm a college student and I really need my computer to be stable, I use it every day for work. Any suggestions are greatly appreciated.
I'm relatively confident you've got yourself a hardware-level problem.

If the warranty T's & C's prevent you from opening the case, make sure the BIOS itself is up to date. If it's already on the latest version or if the update doesn't help, test what happens when you don't boot the machine into Windows at all but instead stay in the BIOS configuration menu for extended periods of time.

If you experience the same symptom, it's a hardware problem beyond reasonable doubt - nothing which would qualify as "software" is active at the time.

thanks for the reply, i will check and see if the bios has any newer updates, but i'm sure windows update would have noticed it, and i'll let it run in the BIOS config menu all night to see if it locks up the same way, if it doesnt would that mean its a software issue?
My System SpecsSystem Spec
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 Windows 7 Ultimate Crash without explaniation




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