Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: New laptop acer e1-510 memory dump issues - BSOD

19 Sep 2014   #1

Windows 7 Pro x64
New laptop acer e1-510 memory dump issues - BSOD

I have this laptop for 15 days now, and got a couple of BSOD memory dumps. I'm using laptop for usual stuff like browsing, typing. I don't even play games.

I one of the crash I got error report:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 5146

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80026CD060
BCP3: FFFFF80004484748
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
I'm using win 7 pro x64, Intel(R) Celeron(R) CPU N2820 @ 2.13GHz (other info you can find in my profile)

I checked SMART values it's all green checked.

I did via my computer tool options disc check with checked options for fix errors and bad sector recovery in boot mode.

I got this report afterwards when I did disc check with advance system care:

Volume label is system. Errors not found.
Advanced SystemCare is verifying files (stage 1 of 3)...
179968 file records processed.
File verification completed.
239 large file records processed.
0 bad file records processed.
2 EA records processed.
44 reparse records processed.
Advanced SystemCare is verifying indexes (stage 2 of 3)...
228470 index entries processed.
Index verification completed.
Advanced SystemCare is verifying security descriptors (stage 3 of 3)...
179968 file SDs/SIDs processed.
Security descriptor verification completed.
24252 data files processed.
Advanced SystemCare is verifying Usn Journal...
35148016 USN bytes processed.
Usn Journal verification completed.
The master file table's (MFT) BITMAP attribute is incorrect.
106381405 KB total disk space.
27280048 KB in 123499 files.
84716 KB in 24253 indexes.
284369 KB in use by the system.
65536 KB occupied by the log file.
78732272 KB available on disk.
4096 bytes in each allocation unit.
26595351 total allocation units on disk.
19683068 allocation units available on disk.
Attachment 333847

Attachment 333849

I can't figure it out why is it happening.

My System SpecsSystem Spec
20 Sep 2014   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome Kuhinja mate I am not terribly good at reading those dump files but I find some references to some driver is missing.
I don't know which unfortunately and can I suggest you take the machine back under warranty as that is no time at all for the laptop to go bad.
My System SpecsSystem Spec
20 Sep 2014   #3

Windows 7 Pro x64

This laptop came with pre-installed linplus os and I couldn't do anything with that os. I tried to install Windows 7 but it didn't boot no matter what I set. After talking to IT support from the shop where I bought it, they told me that it's locked only for Windows 8 and told me that I have to flash Bios to install Windows 7. I didn't want to do it by myself so I sent it back to get the bios flashed by their professionals. They did it and I was then able to install Windows 7. I tried installing Windows 8 before flashing the bios but it still wouldn't install. The IT support didn'gave me a clue why I couldn't install Windows 8.
I had to look for drivers by myself because this laptop doesn't have dvd rom and disc that I got in the package was completely useless. I tried to copy the files from disc via other computer but the disc was codded for Linux system files. So it was usless once again. I found some drivers via Acer site and via sites from manufacturers.
My System SpecsSystem Spec

20 Sep 2014   #4

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Kuhinja mate run this from HW Info

Using HW Info general components

Download HW Info and pick the right bit version - (copy and paste this site into the search bar) If you do not need the running information in the smaller right hand panel close it. In the left hand window click on the + for the individual device groupings and they will open out to the various components.

Go on opening out further until you get to the device itself. click on it and it will highlight. In the right hand window there will be a very detailed description of that device as in brand, speeds model number etc etc These are very detailed and are just what is needed for searching for drivers etc.

See my pic for an example - in this I have opened out one my components and then highlighted one of the one you need and you can see the detail.
PS I have added one showing my RAM laid out

My System SpecsSystem Spec
08 Oct 2014   #5

Windows 7 Pro x64

Quote   Quote: Originally Posted by ICit2lol View Post
Kuhinja mate run this from HW Info
I made full report from HW Info. Check it out. Thx
My System SpecsSystem Spec

 New laptop acer e1-510 memory dump issues - BSOD

Thread Tools

Similar help and support threads
Thread Forum
BSOD on friend's laptop - Memory dump reports BCCode f4, etc.
I'm trying to help repair a friend's laptop. Last week he reported it crashed without warning (he couldn't remember what software he was using at the time). He set it to do Startup repair, which it performed for about a day. It will boot now into Windows, but takes about an hour to do this...
BSOD Help and Support
BSOD randomly Crashes my Laptop and freezes at Memory dump 100
I recently contracted a .scr virus and removed it using malwarebytes, for the last couple of days my laptop would randomly BSOD, usually when i turn on the laptop of shut it down, it then freezes at memory dump 100 so i need to manually turn off my PC by holding the off switch. I read up on the...
BSOD Help and Support
Memory Dump-Can't Shutdown Laptop
Hi Everybody, I have a hp laptop and I installed win8 on it. nowadays when I want to shut down or restart my laptop it took a very long time and after that it just restart and after loading windows it gives me an error about memory. I uploaded report which windows creates.:(:( I will be...
BSOD Help and Support
Having issues with BSOD memory dump and have no idea what to do.
I started getting them recently, this is a new PC and i've been getting them quite regularly now. I'm unsure how to get the BSOD error file up so i can read what went wrong, and even if i knew i probably won't know how to fix it. Hoping some of you could shed some light because i've been reading...
BSOD Help and Support
Laptop Keeps showing BSOD and does memory Dump???
Hope someone can help me.....:cry: just bought this laptop and it keeps giving me a BSOD and does something like a memory dump....I am attaching a record of what happens let me know if you need more info
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 03:51.
Twitter Facebook Google+