BSOD While playing Games and opening youtube at the same time

Kurvin · 13 Apr 2015

Hello. Over the last 6 months I get an unreal amount of BDOD'S. I used to get one once a week, but it has gotten to the point where I am getting around 3-4 daily. A Sure way to produce one would be to open a game I play (Guild Wars 2) and open a youtube video as well.

Sometimes I will be playing a game (League of Legends) and I will get another one if I am clicking too rapidly.

I also have skype open all the time if that helps with anything. Thank you for the help in advance, I really need help solving this!

Kurvin · 15 Apr 2015

I have gotten 4 blue screens since posting this! :/

I think it's worth to note that it isn't only youtube. If I have a game open, and open my browser and the webpage I load has ANY video on it (even a small ad) I will BSOD

Kurvin · 16 Apr 2015

Another 3 BSOD's today alone. I will add a new dump in case it contains any other information that could help lead to the problem.

Arc · 21 Apr 2015

Hi Kurvin. As it appears that you have two AMD Radeon HD 7700 Series cards there, let us go slow and step by step.

First thing, update the display driver as it is old.

Code:

    Image name: atikmpag.sys
    Timestamp:        Sat Aug 31 04:02:32 2013

Uninstall the installed display driver using Display Driver Uninstaller. Then install the CCC 14.4 WHQL only.

Let us know for any further BSOD after doing it. If the BSODs continue, we will check for the other possibilities.
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Code:

BugCheck 116, {fffffa800d9b3300, fffff88004366e5c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+ae5c )

Followup: MachineOwner
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Kurvin · 21 Apr 2015

Thank you Arc! This fix also seems too simple to be real, but I did as you instructed and there seems to be no problem right now. I opened both games at the same time and opened around 10 youtube videos and no BSOD. I will use the pc as usual for today and let you know if it slips up later, but it's looking clear. Thanks again!

Arc · 21 Apr 2015

You are welcome. Let us know for any further issue.