BSOD on wake from sleep, BCcode 19 - Bad Pool Header

Page 1 of 2 12 LastLast

  1. Posts : 6
    Windows 7 Professional x64
       #1

    BSOD on wake from sleep, BCcode 19 - Bad Pool Header


    This has been happening to me for awhile now. When my computer wakes from sleep, it will work perfectly fine for a little while until it seemingly randomly BSODs for no reason. This never happens if I don't put it into sleep.

    Here are the parameters:
    BCCode: 19
    BCP1: 0000000000000020
    BCP2: FFFFF8A011B63330
    BCP3: FFFFF8A011B63410
    BCP4: 00000000050E0211

    I've attached my SF diagnostic tool report to this post as well.

    Thank you
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    Welcome to SevenForums, Please fill in your system specs :)

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 19, {20, fffff8a011b63330, fffff8a011b63410, 50e0211}
    
    GetPointerFromAddress: unable to read from fffff800032f9100
    GetUlongFromAddress: unable to read from fffff800032f91c0
    Probably caused by : fltmgr.sys ( fltmgr!DoFreeContextMemory+6b )
    
    Followup: MachineOwner
    ---------
    BCCode: 19 0x00000019

    That could be drivers although antivirus/antispyware/security programs and other hardware
    are also probable causes. Updating the major drivers and BIOS would be the best plan of
    attack. If needed also try uninstalling your antivirus/security as a test.

    Please Fill out your system specs and i will be able to help you further.
      My Computer


  3. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #3

    Thanks for the help thus far! I've filled out my system specs, I apologize about that. [:
      My Computer


  4. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #4

    Okay brilliant, lets start troubleshooting.

    Firstly i would like to check if all your drivers are okay:

    Enable Driver Verifier to monitor the drivers.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip


      My Computer


  5. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #5

    I followed those instructions and got hit by an instant BSOD when trying to start windows. Something about IO management and the code was a 0xc9

    EDIT: I've attached the associated minidump
      My Computer


  6. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #6

    Okay so that tells us that a driver is failing.

    Please can you upload the DMP File.
      My Computer


  7. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #7

    I just uploaded the file in my last post, I apologize for the delay in doing so.
      My Computer


  8. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #8

    No worries

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C9, {23b, fffff880050d4ae0, fffff9800bebee10, 0}
    
    *** WARNING: Unable to verify timestamp for chdrvr03.sys
    *** ERROR: Module load completed but symbols could not be loaded for chdrvr03.sys
    Probably caused by : chdrvr03.sys ( chdrvr03+2ae0 )
    
    Followup: MachineOwner
    ---------
    Okay so the driver that failed:

    chdrvr03.sys CH Products joysticks (and other flight-sim related controllers)

    Downloads and Community CH Products, Sales Network
      My Computer


  9. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #9

    Wow! I am seriously impressed with your skills. I'll try updating the drivers for the joystick and rerun the verifier. [:
      My Computer


  10. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #10

    Maytangerines said:
    Wow! I am seriously impressed with your skills. I'll try updating the drivers for the joystick and rerun the verifier. [:
    Thank you :) Brilliant let me know how it goes
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:53.
Find Us