Blue Screen on shutdown


  1. Posts : 4
    windows 7
       #1

    Blue Screen on shutdown


    Hello

    Im having windows blue screen when i shut down windows 7. The shutdown screen appears "Logging off..." then "Shutting down...", then blue screen appears.

    At the bottom it says "Dumping physical memory to disk" and has a counter 0 to 100. My computer restarts instead of shutting down and screen comes up windows did not shut down correctly and i can choose to start in safe mode or normally.

    When 7 starts and i log on I get that windows recovered from a serious error, I copied the error message below. Any incite would be helpful.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: cf
    BCP1: 8F12F9CC
    BCP2: 00000008
    BCP3: 8F12F9CC
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\110109-45781-01.dmp
    C:\Users\Kyle\AppData\Local\Temp\WER-66109-0.sysdata.xml
      My Computer


  2. Posts : 12,364
    8 Pro x64
       #2

    kdh5039 said:
    C:\Windows\Minidump\110109-45781-01.dmp
    It sounds like a driver issue. Could you please zip and upload the .dmp file from the mini-dump folder?
      My Computer


  3. Posts : 4
    windows 7
    Thread Starter
       #3

    here is my mini dump files from the past couple days
      My Computer


 

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